Livi – See a Doctor by Video
Medical advice & referrals. 7 days a week.
Total ratings
4.44
(Rating count:
46,853)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and navigate
- Quick access to GP appointments
- Convenient for busy schedules with evening appointments
- Helpful and professional doctors
- Good quality video and sound
Cons
- Technical issues with the app (e.g., login problems, errors)
- Inconsistent appointment management (e.g., cancellations, rescheduling issues)
- Poor customer support and communication
- Inability to choose a specific doctor
- Notification issues leading to missed appointments
Most mentioned
- Technical problems with the app
- Inability to log in or access appointments
- Long wait times for appointments
- Positive experiences with doctor interactions
- Easy booking process
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User reviews
Recent rating average:
4.90
All time rating average:
4.44
Upgrade to see all 26 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | Easy to make appointments, loads of appointments are available at a vast verity of times. Wonderful service from the doctor I spoke with too. |
| 2024-12-06 |  | | Really easy to use the app. Got a GP appointment within one hour on a Friday evening!! Excellent service! |
| 2024-12-05 |  | | Great! Saw someone very quickly and they helped me with my health concern. |
| 2024-11-28 |  | | So easy to book a quick appointment plus being able to book times in the evening or before work starts is invaluable. Infinitely better than having to wait 2+ weeks to get an appointment at a surgery |
| 2024-11-12 |  | | what a great service 👏, they were prompt, understanding and very helpful, I would totally recommend using this service . |
| 2024-11-12 |  | | Video GP service is useful, convenient and effective. That's great for first step to solve a health issue. I appreciate the polite and professional discussion of my problem. Thank you. |
| 2024-11-07 |  | | some gargled sound, but other than that, it's quite good. |
| 2024-10-25 |  | | Absolutely great way of seeing the doctor specially when you not well and can't leave home. |
| 2024-10-14 |  | | An excellent way to get a Dr consultation without having to leave the house! Unless your medical issue is an extreme emergency, this is a really great way to go! The doctors are extremely helpful and professional and address your questions and concerns effectively. |
| 2024-09-30 |  | | The app worked perfectly for me, sound and video quality were good. |
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