A user friendly, secure and convenient Banking experience!
Total ratings
4.43
(Rating count:
85,393)
Review summary
Pros
- App gets the job done overall despite issues
- Some improvements compared to the old version
- Ability to conduct transactions between accounts
Cons
- Biometric login frequently fails
- Cluttered and unintuitive user interface
- High amount of personal information required for setup
- App is unstable with frequent glitches
- Frequent login issues and error messages
Most mentioned
- Biometric issues
- User interface difficulties
- Login problems
- App stability and glitches
- Excessive security measures causing user frustration
Upgrade to see all 30 reviews
User reviews
Recent rating average:
1.70
All time rating average:
4.43
Upgrade to see all 30 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2024-12-15 | Anna Argyratou | App stopped working, crashes before it opens on Android 9. I guess the easy fix would be to change the description from "compatible for Android 7 and up" to 10 and up, but I I would expect a real solution from a serious organization | |
2024-12-14 | thepat themis | Confusing and even less options than the browser e banking. | |
2024-12-14 | Maria Papadopoulou | quite easy in using. not all the information are available, ie. the investment portfolio. | |
2024-12-14 | Kamui Shiro | And when everything goes smooth suddenly the app stopped to askinv for fingerprint access and now its impossible to re enabled it. The activate button is greyed out. New app is full of bugs. I am so tired having problems with this app | |
2024-12-12 | Alexandros Papaioannou | What is the benefit of providing biometric authentication, if it is automatically disabled and app is requesting input of login credentials? | |
2024-12-10 | Konstantinos Grassos | Everytime there's a 3ds notification for authorization it does not come. I have to do it a second time to receive it. This is very frustrating | |
2024-12-09 | George Vangelis | After the latest upgrade I cannot use and enable biometrics, which is a big deal breaker. Support suggested to remove and reinstall, but this did not change anything. It's very annoying in (almost) 2025 not to be able to use the convenience of a thing print scan for log in. | |
2024-12-07 | Bilal Sandhu | it's not good every six month go to bank than update data. | |
2024-12-04 | Κώστας Δακανάλης | app doesn't work for Greeks outside of Greece, you need to have a Greek number in order to work properly. All these years and still have the same problem. Disappointed 😞 | |
2024-11-25 | Paul Nelson | Horrendous bank. Blocked my card, sent me to two different branches. Could not help me. Told me to update via gov.gr my details, tried many times over a week, never worked. Moved bank. |
Upgrade to see all 30 reviews