Frog

Frog Mobile Application

Total ratings

4.61 (Rating count: 18,732)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Offers a variety of good data bundles
  • Low price for prepaid plans
  • Easy to use for some users
Cons
  • Frequent error messages saying 'something went wrong'
  • Inability to top up using credit/debit cards
  • The app sometimes crashes or does not work at all
  • Poor customer service accessibility for users outside Greece
Most mentioned
  • Issues with logging in and verification codes
  • Inability to top-up funds or activate services
  • Problems with app performance and crashing
See reviews for Frog on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 4.61
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Rating filters

5 star
10% (2)
4 star
5% (1)
3 star
15% (3)
2 star
20% (4)
1 star
50% (10)
Date Author Rating Comment
2023-11-20
Anastasios Papalexiou
accidentally i came up to the Frog mobile store in Thessaloniki decided to enter to asking for information about prepaid card offers. Since all operators in Greece offering little data and too much talking minutes not nessesary for someone's need even if you are a greek also. and so their cost is pricy.. On the other hand the frog mobile store in Thessaloniki has given to me unlimited data for one year prepaid card at very low price and also more than enough calling minutes. Don't go to other!
2023-11-03
AllEnglish.ML#teacher luiz
I got the package for 4 weekends unlimited Internet, and I had to purchase twice cuz after 2 weekends no connection. just had this little problem, cuz I bought it in the app, and I received a message to configurated my Internet and in the site I had to buy the same package again, to activate it.---- recently I bought the same package and it's not working - I received a message to sigh in to Internet, I had to buy again cuz the package is not working. So I bought it twice. Even so it's not workin
2023-10-28
Themis Kalivas
the app won't let me add money to it anymore online and forces me to go to a store to do it out of my way. maybe your app needs updated?
2023-09-05
Mikhail Hilyuk
Very inconvenient app. It drops the phone number once in a while and i need to login again an again. It doesn't allow to recharge the account by custom amount of money. To sum-up, the application looks and works as it was industry standard 20 years ago... There are still scratch cards in place!!! I've seen them last time in my childhood.
2023-08-29
The DJ
I dont know about the other reviewers, but its one of the better mobile apps that ive used, and Ive used apps in 4 different countries. Samsung Galaxy S21+, works pretty smooth.
2023-08-20
Boyet Saflor
The app is good, alot of good data bundles.. Problem is it wont accept my euro debit card to top up my sim. I already contacted my bank and they said its the IPs system error.
2023-08-07
Emma Livingstone
It was all good up till I couldn't top-up using a credit card anymore. Deleted for several months, reinstalled again, same thing, can't top up, can't add a different card either. And can't call the customer service cause I have 0€ and not in Greece at the moment. (They charge 19 cents for the call) Would you guys maybe, figure this all out? Otherwise people will just stop using the Frog provider at all
2023-07-16
Gene Rigor Quintos
Application not working. I reinstalled, updated, even tried multiple times but I cannot operate it. Please kindly repair for any bugs that is affecting your services.
2023-03-31
Ragna B
Great app. When entering the confirmation code, it crashes every time. On a device with Android 12. Uninstalling, clearing the cache or all of the data, have no effect whatsoever. 👎 Reply to the devs: App is fully updated. So, now it doesn't work on wifi anymore? Talking about up-dating the app...
2023-02-15
Mike Spetzopoulos
Installed program and nothing happen the promised double mbs when join and program only shows static photo. Cosmote shame on you. You have the same terrible and heavy app for what's up too. You only want to track people. Stay away from them worst companies in Greece
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