Bolay Fresh Bold Kitchen
Create your own “Bol” and get rewarded at Bolay Fresh Bold Kitchen.
Total ratings
4.75
(Rating count:
431)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Delicious and healthy food options
- Fresh ingredients and high quality
- Helpful and pleasant customer service
- User-friendly app for ordering ahead
- Points/reward system appreciated by users
Cons
- App has bugs and errors, especially related to adding items to the cart
- Lack of options for payment methods (e.g., no Google Pay integration, issues with gift cards)
- Difficulties with menu substitutions and special requests
- Missing features such as fountain drink options and proper reward redemption messages
- Ordering experience is inconsistent with restaurant offerings
Most mentioned
- Healthy and delicious food
- Issues with app functionality
- Need for improved payment options
- User-friendly interface but room for improvement
- Desire for better reward tracking and redemption
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User reviews
Recent rating average:
3.20
All time rating average:
4.75
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | App is not user friendly. Sheduled order is clumsy. |
| 2024-12-05 |  | | This used to be an intuitive app, but it became terrible. Every time I try to add an item to my cart, it bugs me with "choose side options". It's irritating. |
| 2024-11-30 |  | | Delicious & healthy food! I love it 💜 |
| 2024-11-22 |  | | always fresh very good |
| 2024-11-22 |  | | ⭐⭐⭐⭐⭐ Belay has the best fresh salmon I've ever had! The quality is always top-notch, and you can taste the freshness in every bite. Highly recommend for anyone who loves great seafood. |
| 2024-11-14 |  | | Awful app I was told on the app it was too late to order online and complete the order yet I was charged |
| 2024-10-30 |  | | Great, healthy food. Super pleasant and helpful staff. |
| 2024-10-14 |  | | always delicious and fast! |
| 2024-09-04 |  | | App can be improved. They don't have the option to buy a fountain drink (which I have a reward for and couldn't redeem in-app). |
| 2024-08-19 |  | | Very lame that there no longer is Google pay integration. If I get rewarded with a free cookie and I redeem it, it'll say "reward not present", it should literally just add the cookie to the cart automatically during redemption or have a better validation message. It should also stop preselecting a 15% tip at checkout. In addition, the amount of reward points required just to get a regular bowl is absurd. This is an absurd amount of points to acquire compared to Chipotle or qdoba. |
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