Order food from your favorite restaurants & get it delivered in 30 min or less.
Total ratings
4.49
(Rating count:
15,658)
Review summary
Pros
- Best offers with a wide variety to select from.
- Cheapest food delivery app compared to competitors.
Cons
- Poor customer service with slow response times.
- Frequent issues with order cancellations and delays.
- Limited number of restaurants available in certain areas.
- Wallet and cashback features are unreliable or unavailable.
Most mentioned
- Issues with order cancellations and delivery delays.
- Problems with customer service and support.
- Limited restaurant options in-app.
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User reviews
Recent rating average:
2.10
All time rating average:
4.49
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-16 | Asmaa AL | Can't cancel or edit order ... they write free from fees the they charge you 850 fils for delivery.. the menu for most restaurant are less than other applications | |
2024-11-12 | Mohammad Irfan | Hello app is great been using it forever now Had a question is there a reason Why my wallet section says Its not available in my region (kwt) I had some balance in it | |
2024-11-08 | Faisal Alkandari | After 30 minutes of placing an order, they called me informing that restaurant is closed. Cari replied asking me to contact them. Dear, it is your job to contact clients not the other way around. Further, the restaurant keeps showing as open in the app although it is closed. | |
2024-11-06 | Mohd Ahmed | best offers with a wide variety to select from. | |
2024-11-04 | Andrew Gamal | Used a promo code but didn’t receive the promised cashback. The wallet also says, 'Top up is temporarily out of service.' Customer service hasn’t responded to my emails, and their lack of professionalism and care is disappointing. | |
2024-10-25 | Safy Serenity | Very bad service and support team in refundable issue with wrong orders | |
2024-10-22 | Muhammad Ammar | Does the app even work anymore. There are no promotional or advertising messages from the the apps whatsapp channels the store just shows 4 stores and nothing else, before it had so many stores at the same location now it's nothing just 4 stores. | |
2024-10-16 | S. Rafikov | It used to be one of the best food order apps. Idk why all the restaurants have disappeared. Sad sad. I don't see more than 10 merchants anymore | |
2024-10-09 | Hamdi Zind El-Hadid | Whoever writes your WhatsApp ads is a genius! They're so funny! Well done and keep up the good work. | |
2024-09-18 | Day Dream | What happened to the app? In abudhabi all the restaurants are not showing up expect for mcdonalds and kfc. I might delete this app if they have no more restaurants |
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