Bouygues Telecom
The Bouygues Telecom application, all-in-one and close to you.
Total ratings
4.00
(Rating count:
387,873)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app is easy to use and user-friendly.
- Informative interface.
Cons
- Frequent login issues and account access problems.
- App crashes or becomes inactive.
- Poor customer service experiences.
- Slow performance and lag.
- Lack of English language support.
Most mentioned
- Persistent login failures.
- App performance issues including crashes and lag.
- Inadequate customer support and communication.
- Difficulties with functionalities like account registration and order placement.
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User reviews
Recent rating average:
2.60
All time rating average:
4.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | Bug report. Black screen with app Logo and unlimited waiting time. Cannot do anything with the app |
| 2024-12-02 |  | | Navigation is a bit tricky but does the job |
| 2024-11-17 |  | | The app is easy to use. Informative and intuitive. |
| 2024-11-12 |  | | very bad service of the box internet zero connection |
| 2024-11-06 |  | | Easier and faster app.. and user friendly |
| 2024-09-28 |  | | It’s too difficult to open the Apps. When I tried to get a code by my email on the same mobile phone. The apps being inactive. Disgusting. |
| 2024-08-26 |  | | Could be clearly optimised. Having to start 4 times again just to open the app isn't a good sign of a good app |
| 2024-06-11 |  | | No English version. As much business as this company gets from English speaking tourist peeps, you'd think it would want to assist them. Orange, the most popular sim in France, has its apps and web sites available in English. |
| 2024-06-08 |  | | I can't register this sim Card to use the app. Please guide me to solve this problem. And I don't know how many GB I used. And I can't recharge this sim card. Could you advise me in this field. Merci |
| 2024-05-18 |  | | Total Scam!!!! Do not use this service. They will charge you for something you don't use. I am in holidays next to the North Cyprus border and they charged me 60€ because my phone connected by chance to the North network. After I spoke to the support to remove this 'by default' option to automatically connect abroad network. I had just 5 seconds of a new connection to figure that I have just been charged 25€ more!!! Use Free, they are more helpful and give you more countries if you travel! |
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