MCS Mobile Service Request

Easy booking and management of your service requests on the go.

MCS Mobile Service Request - Efficient Ticket Management

"MCS Mobile Service Request" is an Android app that enables mobile workers to report incidents and manage service requests efficiently via their smartphones. It integrates with MCS Helpdesk management software, allowing users to create support tickets using templates, view ticket details, manage actions, and utilize features like QR code scanning and multimedia notes. This app streamlines service management processes for buildings and sites, enhancing operational efficiency and user experience.

Download

View on Google Play Store

App stats

By: Spacewell - A Nemetschek company

Users: 2,485

Version: 3.1.118 (Last updated: 2024-01-30)

Creation date: 2018-05-02

Email: su*****@spacewell.com

URLs: Website ,Privacy policy

Permissions

Device & app history: retrieve running apps

Phone: directly call phone numbers

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Other:

bind to a widget service
view network connections
full network access
prevent device from sleeping

Ranking

# 760,222 ▼ 246

Other rankings

#15 in request keyword 21 ▲

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

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App summary

Analyze keywords

With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites.

Key capabilities
With MCS Mobile Service Request you can:

• Book a support ticket in seconds using ticket templates
• View and manage your tickets in detail
• Create and view actions on tickets
• Browse and look up tickets using various search criteria
• Take pictures and record voice notes
• Scan QR and barcodes to log new tickets even faster

Minimum supported MCS versions
• 16.0.469
• 17.0.136