Octopus Electroverse
Access thousands of EV chargers across the UK & beyond in just one tap!
Total ratings
4.25
(Rating count:
4,059)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and intuitive interface.
- Essential information for charging locations.
- Good connectivity to charging points and simplifies the charging process.
- Wide range of charging locations available.
- Helpful in emergencies, especially when traveling.
Cons
- Poor functionality on Android Auto, frequently resulting in errors.
- Inconsistent pricing compared to other chargers' own apps.
- Back button functionality is problematic, leading to app closures instead of expected behavior.
- Real-time charger availability updates are not frequent, causing potential inconvenience.
- Route planning can be frustrating with a tendency to reset.
Most mentioned
- Issues with Android Auto functionality.
- Pricing discrepancies between the app and actual charge rates.
- Inconsistent user experience when navigating the app.
- Need for better sorting of favorites by distance.
- Requests for enhanced route planning features.
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User reviews
Recent rating average:
3.80
All time rating average:
4.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | Google pixel 8a, android 15. There was a glitch over the last few days that caused some issues with setting up a new account through the octopus energy app that has now been fixed. |
| 2024-12-07 |  | | Didn't work for me , Even used the RFI card but had to use my banking app to pay , app sat nav didn't work had to switch to Google maps , all a bit underwhelming. |
| 2024-12-06 |  | | Ok one more star for fixing the route planner in the app. Still very confused why the route planner is not available in apple car play, nor is the built in navigation? I can remember both these things working last summer in a Fiat 500e with Android Auto. Should both electroverse navigation and route planning work inside of car play / android auto? |
| 2024-12-04 |  | | Outstanding support! UX wise the app is well designed and not clunky, although i have experienced a few minor bugs I would still consider it the most user friendly EV charging app. The customer service has been nothing short of fantastic! I've had Joe T answer all of my queries (not sure how coincidental that is) in a chill and friendly manner, explaining everything and done everything in their power to keep me a happy customer. They have even provided updates and followed up after emails :) Thx |
| 2024-12-03 |  | | So far it's worked very well for me. The RFID card has been 100% successful at supported charge points. The map routing service has also been effective. You get some instant discounts on the cost per kW as well. So definitely worth it. |
| 2024-12-01 |  | | App works flawlessly and in this case it is actually good charging service with good and usable prices for energy.. (contrary to other chargecards).Since still some opertors are publishing roaming prices in ridiculously high rates contrary to their own ad-hoc or app price.I would like to ask for filter: exclude list of CPO or exclude by max price per kwh.. ( ie. EnBW 87c or Aral pulse 92c or Swio 92c )just makes me nervous.Or ad "rip-off" alert icon for CPOs not negotiating B2B rates w/you. |
| 2024-12-01 |  | | I used this a lot until I realised that they mark up the price. A LOT. Sometimes nearly DOUBLE the price I get from the provider's app. Such a pity, would be so convenient. |
| 2024-11-29 |  | | Would be great if route planning could include options such as charging stop with a restaurant/cafe within a short walk, and filtering chargers by price. |
| 2024-11-25 |  | | Great app. Easy to use. Essential informations. Quickly connects to the charging point to start the charge. As today, they also have better tariffs compared to other apps. |
| 2024-11-22 |  | | Works as a phone app but fails to deliver usable functionality on Android Auto. Please can you fix this? Maybe also integrate with Google maps or Waze?? |
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