Edenred Wallet
Best experience to check your balance, movements and promotions.
Total ratings
4.71
(Rating count:
364,112)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frequent login issues and difficulties accessing accounts.
- Poor customer service with long wait times and ineffective support.
- App frequently crashes and is slow to respond.
- Multiple verification steps causing frustration during login.
- Transaction history is often incomplete or not updated.
Most mentioned
- Login and account access problems.
- Ineffective customer support.
- Delays in receiving verification codes.
- App instability and crashing issues.
- Issues with transaction visibility and accuracy.
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User reviews
Recent rating average:
1.50
All time rating average:
4.71
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | In the last upgrade I can log in neither in the app nor in the PC. The evabot can't help either. The solutions are uninstall and reinstall the app. Or just wait a couple of hours. It has been 2 weeks of constant trouble shooting. And no I can't even create other account, because the site and app block any registration attempts. I have no warnings nor tickets for misuses of the site. |
| 2024-12-15 |  | | Takes so long to load and sometimes it would tell me that my credentials are wrong, even when I haven't change them |
| 2024-12-11 |  | | too much verification every time I try to enter |
| 2024-12-05 |  | | sometimes works sometimes doesn't |
| 2024-12-03 |  | | Horrible customer service, they don't follow up on any other customers complaints and keep the money. |
| 2024-10-28 |  | | The transaction history is super bad slow, missing information |
| 2024-04-18 |  | | Does not work and support won't help you if ypu dont wait for 2 hours and respond within 1 minute of them asking about your issue. Then you'll have to wait another 2 hours in a completly new issue where if you don't respond within 1 minute they'll close it again. This is awfull i dont have all day to be waiting for a resppnse. I get that if i dont respond they have to move on but to close the issue and don't allow the conversation to be async is just awfull. |
| 2023-10-10 |  | | Mobile app doesn't let you login, requires you to update app. Already uninstalled, reinstalled and it still gives me the same message. Desktop web version seems to work. |
| 2023-06-24 |  | | I'm unable to log in to my account even when I try to reset my password, it states that it will send me an email to reset it but it never shows up. Edit: I finally remembered my password but it stated that it would send me an email to verify my identity, to nobody's surprise, the email never showed up. |
| 2023-06-06 |  | | Am really unsatisfied using the app, I just got my Edenred replacement and am still not able to use it on line, I have all ready contact customer service and the only solution is to request another Edenred card .... Are you serious, it take a month to receive a replacement that doesn't work on line or in store purshess |
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