GoPass ®

A better way to pay and ride.

GoPass ®

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App stats

By: GoPass App

Users: 762,882

1.82K

Rating: 4.71

(29,209)

164 new ratings

Version: 4.7.0 (Last updated: 2024-10-18)

Creation date: 2013-09-09

Email: Go*****@dart.org

URLs: Website ,Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Other:

receive data from Internet
view network connections
full network access
run at startup
control vibration
prevent device from sleeping
read Google service configuration

Ranking

# 69,493 ▼ 44

Other rankings

#81 in Maps and navigation (Free) ▲ 11

Other platforms

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App summary

Analyze keywords

A better way to pay and ride.

GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro, Tulsa Transit, Star Transit, CitiBus, DCTA and CCRTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again!

Features include:
- Mobile ticketing which allows you to purchase passes and store them for up to 60 days.
- Real-time trip planning with step-by-step navigation.
- Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing.
- Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations.
- Personalize the app by saving your favorite routes, stops and pass types.
- Ability to send feedback directly from the app.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good for purchasing tickets and e-ticketing functionality.
App is user-friendly with a good speed and minimal lag.
Offers real-time tracking of train arrivals and departures.
Integrates with other services like Google Maps, Lyft, and Uber.

Cons

Trip planner functionality is unreliable and often inaccurate.
Bugs and glitches, especially with bus tracking and notifications.
Limited offline functionality, making it difficult to access tickets in certain areas.
General lack of customer support and responsiveness to complaints.

Most mentioned

Issues with the trip planner not being accurate.
Problems with tracking buses and receiving notifications.
Frustration over needing network connectivity to use the app effectively.
Desire for a more streamlined and simplified interface.

User reviews

Much of the app feels very polished, but the core use case is very painful: once you've selected a route you want to follow you cannot pull up your tickets without abandoning the route, and once you are on a moving bus then that is the one route timetable the app will never consider. The planning page button to "buy tickets" should be repurposed to pull up your active ticket if you have one and this would become very convenient.

Ian McLaughlin, 2024-11-15

The speed of the app was good. There wasn't much lag going while going from one option to another. One of the functions that I can think of that needs improvement is when trying to request a micro link bus for the night line service, the schedule doesn't immediately show for that option. It just gives me the regular daytime options whenever I'm searching for the night line schedule. Another improvement would be if the payment option would allow me to select, "bus pass." Other than that it's cool

Akil Renager (A.J.), 2024-10-23

Truly horrible! I see no one else talking about this, but every time I ask for a go link ride, it doesn't give me any notifications or saying if it's getting an Uber. I would order it one hour before like it asks to, and by the time I need to have the ride, nothing. It'll be 5 minutes pass the time and say it got canceled and couldn't find anything at all. I would have to try so many times for it to finally start working , so anywhere beware! It won't always be good