WEB.DE Mail & Cloud
All your e-mails at your fingertips
Total ratings
4.12
(Rating count:
598,851)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Works well for basic email functionality
- Reliable service
- Good interface
- Useful email app with basic functions in the free version
Cons
- Frequent ads that interfere with usability
- Bugs related to email loading and organization
- Emails can be lost or delayed
- Difficulties with spam management and email filtering
- High storage usage for the app
Most mentioned
- Problems with loading new emails
- Ads cluttering the interface
- Issues with email organization and deletion
- Emails disappearing or not being delivered
- Concerns regarding account security and data management
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User reviews
Recent rating average:
2.60
All time rating average:
4.12
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-13 |  | | works really well on the website and worked on my a bit newer phones but on my current device it does not work at all and tells me to check my internet connection whenever i click login or create a free account. I dont need to share my device specs as those are public and visible to web.de but from how i remember it from my Xiaomi Note 10 Pro, 11s and 12 Pro it worked very good, was smooth, good GUI layout, friendly appearance and overall a good to have. |
| 2024-10-18 |  | | It was nice in the beginning but, the filter search functions doesn't seem to work well i wanted to delete all Facebook notifications and it doesn't work so manually deleting spam is so time consuming..... The constant ads and clutter block now half of the screen view for email. |
| 2024-10-13 |  | | in principle, good mail functionality - unfortunately quite buggy, e.g., email replies and email drafts have weird bugs such as keyboard sometimes disappears if you switch briefly into another app or draft occasionally gets jumbled. Bugs tend to come and go only many months later - e.g., for almost a year the favourite email function didn't work but then came back... The app fortunately also stopped pulling the wrong email into the body when hitting reply. Overall usable but frustrating. |
| 2024-10-08 |  | | Loading of new mails not working for several days now. Also tons of ads in this app. |
| 2024-09-14 |  | | Works well, but sometimes mails are lost or delayed by several months. The adds are also interfering with usability, when trying to open a mail. Security is generally good. |
| 2024-09-13 |  | | New emails aren't loading since the update. |
| 2024-09-11 |  | | after the update irts no loading any new e-mails-. total trash made in germany, bs. |
| 2024-07-30 |  | | In general i love web.de...i just find it dangerous to find out that the mails you store as favourite gets deleted when you delete them in your inbox. i thought Favourites must be a safe folder. |
| 2024-07-07 |  | | Had to install app and add an email. Phone number is wrong so I had to download another app and identify myself. Tried it out 2 times with waiting times of 30min and it didn't work. Will have to switch my email address probably. |
| 2024-05-30 |  | | Reliable service except that my account was mixed with another one so that I had access to the application data of another person I did not know. I informed him about the mess, and somehow the accounts were separated again, at the price that all content was erased. since it was no great loss according to the way I used the account, I took it with not much resent, but were reluctant to use the account again. I was not informed about the reasons for this and could not contact anybody about it. |
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