Check, charge and manage credit options.
Total ratings
5.00
(Rating count:
5,213)
Review summary
Pros
- Service is appreciated by some users
- Simple prepaid SIM experience
- Automatically detects currently inserted SIM card
Cons
- App is extremely slow and has performance issues
- Frequent login problems and crashes
- Poor customer support response times
- Inability to complete transactions and top-ups
Most mentioned
- Slow app performance
- Login issues
- Need for reinstallations to fix bugs
- Problems with customer support
- User dissatisfaction with updates
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User reviews
Recent rating average:
1.90
All time rating average:
5.00
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Rating filters
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-27 | Alejandro Bizzotto | Reset preferences doesn't change anything. The app Is extremely slow, even if I'm connected to a WiFi. The contact form doesn't work (BTW: why do you have to ask for my name, mail and phone number in that form? If you already have the information??). | |
2024-11-09 | Makurafa | Edit(plz view "edit history" for context): I'm giving 5 Stars because of how *much* i love🩷 the service, but the App could still be better. Still no dark mode. I disabled fingerprint scan but still am forced to enter my password each time i quickly want to check something. This actually caused me to replace my super safe pw with a very short less safe but easy to enter one. That's counter productive and decreases security in the false name of increasing security. "g" plz stop deleting my review | |
2024-10-07 | Life dev | Never experienced a worse sim card in my life. 10€ were gone in mere minutes of calling and whatsapp never worked. Never ever take this complete scam simcard! | |
2024-09-10 | Robin Wood | Quite frequently i have to log in like a new user although I ticked the "stay logged in" feature. Right now I have to uninstall and reinstall the app because nothing works. And even then, after reinstallation and entering my number and password still no go 😠1 day later: everything works fine as if never any problems existed 🤔 1 month later by now and the app has been running faultlessly. Thank you very much ! | |
2024-09-10 | Bacon Gaming | This App breaks almost everytime you do anything. Still the only way to use my Sim. Please fix all the Issues this App has. I have put Money on it and i want to use it, but the god damn Login page keeps telling me i have the wrong password after i reset it. | |
2023-10-02 | realex | After reinstalling it's still taking it's time to load all the information. My credit is still 12€+ but it won't book the 5€ option because of insufficient credit. I have the same problems on their website. Information loads slowly and 12 < 5. I wrote the support a week ago at 10am but I haven't gotten an answer except for the automated one telling me I would get personal support SHORTLY. I didn't get a response to my mail so I switched to a different provider, I'm not calling your feed hotline. | |
2023-08-30 | Tineke Noppers | Have un-installed and installed this app a lot of times. The app keeps crashing and so it is easier to get the prepaid uploaded with a ticket from the gas station or Späti. The website also doesn't work properly. | |
2023-08-28 | adamx golding | Was terrible before. Now updated to be much less useable. Only keep it because the SIM isn't functional without it. It's like an object lesson in how not to write Apps Reinstalled with deleted cache and storage. Worked one time. Next time I i went to pay for credit it doesn't work again. So I i have to uninstall clear cache and storage, reboot phone, every month. Unimpressive. | |
2023-08-25 | michael robert | This app is slow. I mean very slow. And as a person on holiday touring Europe who does not speak a word of German, IT WAS USELESS. I SPENT HALF MY TIME GUESSING AND THE OFHER TIME LOOKING FOR AN O2 SHOP | |
2023-08-24 | Diana V. | Useless app, you can't even login. I'm all the time losing internet and I can't quickly fix it because this app doesn't work. |
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