for mobile trading
Total ratings
2.78
(Rating count:
1,774)
Review summary
Pros
- Look and feel perfect, great tool to make trading decisions.
- Works great, as expected, with a few additional settings desired.
Cons
- App frequently crashes or doesn't open.
- Unreliable performance, often freezes, and does not update data.
- Complicated user interface with limited functionality and support.
- Orders are not executed, leading to a generally poor experience.
Most mentioned
- App freezes or crashes.
- App does not open or loads indefinitely.
- Unreliable data updates and execution of trades.
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User reviews
Recent rating average:
1.80
All time rating average:
2.78
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Date | Author | Rating | Comment |
---|---|---|---|
2024-05-01 | Thomas Anderson | I would immediately fire whole IT department or whoever developed this unreliable, "today I'm not in the mood" app without blinking an eye. Every second day it just freezes without showing real time data, search for options or other derivatives is so limited you can dismiss it and so and on. Pure horror. | |
2023-12-15 | Markus Ludwig | Very slow and complicated to use. Doesn't provide information you need to trade, e.g. real time price at different exchanges. | |
2022-10-18 | Edward Goldobin | UI is unfriendly and complicated. The very 1st trade resulted in an error "Aktion ist gespert" with no further details. Phone support is helpless i.e. cannot explain the reason of the error but gives stupid tips like reinstall your app or try to use website👎. I gave them 1 week to clarify the error - nothing happened👎. Finally, it turned out that the instruments i was interested in (TQQQ, TMF, URTY, JNUG, etc) are not available to private traders. No info about this in advance. Avoid! | |
2022-06-10 | alexander bitterling | App just way too basic, outdated and stucks all the time, the management of such large Bank group should know better! just go and see what is out there already, go and do something for your customer! | |
2021-09-23 | Reinhardt Nindel | Look and feel perfect, great tool to make trading decisions | |
2021-08-12 | Eric William Pitts | App just reset itself and locked me out. All Favorites missing/lost after full login. That feature is too important not to have it covered with a cloud backup. Tech Support and Customer Service absolutely worthless. Way to go to prevent churn... | |
2021-03-25 | Amine Z | Crashing today ( android 11 ) please check it / the rest is working ( banking & tan app) | |
2021-03-24 | Tobias Taulien | App is broken and doesnt start. Not even a rollback to a functioning version. Your Product Owner and QA should be ashamed. | |
2021-03-22 | Steffen Maier | Orders are not executed and generally poor experience. | |
2021-02-23 | seku saiganesh | The app doesn't open and today, even the website is not working. |
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