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Total ratings
4.34
(Rating count:
70,283)
Review summary
Pros
- Fast delivery and good items
- Easy to use with solid functionality
- Good integration with customer services, including ordering and claims
Cons
- Search functionality is unreliable and often leads to frustration
- Frequent app freezing and loading issues
- Complicated payment process with unnecessary verification steps
Most mentioned
- Problems with search functionality
- Issues with app performance and freezing
- Difficulties in the payment process and user account access
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User reviews
Recent rating average:
2.70
All time rating average:
4.34
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-13 | Mykhailo Krynytskyi | They are not responsible for the delivery service and after 3 weeks don't even know where the package is. "Best" service ever! | |
2024-11-27 | Oscar Clay | Genius. Basically Amazon for Europe the way it should be. I'd buy their stock right away but it's not a public company :) | |
2024-11-27 | Neil McLaren | Always the best and fastest way to buy in Slovakia. | |
2024-11-07 | Vedran Celebic | The app is solid, however, Alza as a company is disappointing. Never pre-order new products because they will fail to provide any information about availability and your product will be delayed by a few weeks at least. | |
2024-11-03 | Ivan Paul Bartolome | I love this app! Fast delivery and good items. Super! | |
2024-11-02 | Michal Dabrzalski | It is really nice and easy to use. Plus sometimes you can have extra discounts,😉 | |
2024-09-17 | Pavol Královič | I want to pay, they immediately put my order on monthly payments. I must respond them the reason of my cancelation. I want to order from abroad home the same goods again. I must verify with my phone number. WHICH I CANNOT USE ABROAD. So much irrelevant steps to make something very simple - PAY!! | |
2024-09-17 | Bohumil Hyanek | In many areas overpriced compared to market, client needs to apply for discount, and it has to be approved and only valid for 1 day. A farce. | |
2024-09-12 | Aliaksei Shainiuk | Search is awful, does not work most of the time, whenever I try to edit search terms they get reset. Thos app became almost useless recently | |
2024-09-09 | Arian Zahermanesh | I dont know what has gone wrong recently with search in alza. It is faster to search on google to find a peoducr on alza. If i search for "presentation remote" the first option is PC 5 remote. Then it is remote control drone. Then it is Apple TV and samsung Remote. And "presentstion remote" is no where to found. But this product exists on alza and google can find it. If i need google to find what i need, what is the point of this app? |
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