Citrix Secure Hub
Finally. All of your work in one place on your phone or tablet.
Total ratings
1.59
(Rating count:
18,106)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App frequently crashes or locks up.
- Requires repeated logins and often fails to maintain a session.
- Poor performance and slow loading times.
- Offers minimal or no customer support.
- Disables or interferes with normal phone functions.
Most mentioned
- Frequent crashes and instability.
- Constant login requirements and session timeouts.
- Poor usability and user interface design.
- Performance issues with loading and accessing email.
- Lack of effective support and resolution for problems.
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User reviews
Recent rating average:
1.30
All time rating average:
1.59
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-22 |  | | The app crashes often. The overall experience is very poor. Security, in this case, is not synonym of usability. I definitely do not reccomend it. Edit: after more months of usage (I have to because my company made a contract with them) I can confirm that this is a very poor product. The overall experience is so poor that sometimes the phone need to be restarted. Very often the information displayed on the email app are bouncing up and down, thus the email app is not usable. Zero stars or less. |
| 2024-02-18 |  | | Unreliable. Quits all the time. Slow to open. Attachments fail to open frequently for no reason. Messages hang in the outbox for days. Occasionally messages delayed in outbox leave and disappear (not delivered). Randomly requires to log back in with credentials for example when moving between folders, when changing phone orientation, or shifting between WiFi and cellular networks. Even sometimes quits when in the middle of drafting an email! User experience is simply awful. |
| 2023-04-18 |  | | This is an app that can't authenticate, never has valid certificates, and has almost zero support. The apps that it launchpads for never run smoothly, can't be launched on their own, and if I can get them to load, they will 100% of the time freeze my phone to the point of multiple hard reboots attempts just to get out. |
| 2022-11-04 |  | | There is no aspect of this app that isn't stupid and poorly designed. I can't share my calendar event tho it offers that option. There is no option to change what my swipe action does. It takes literally over 45 seconds to load the app most days. It logs me out every damned day. Oh, and when you click the "feedback" button? The feedback email bounces back as "the recipient rejected the email." That is exactly representative of their attitude and quality. |
| 2021-08-02 |  | | Disables certain quality-of-life functions on my phone that have nothing to do with security. I can't wake my phone with the fingerprint sensor anymore, despite still being allowed to unlock it that same way. I also don't see text message notification icon on the always-on display anymore until I wake up the phone. Has nothing to do with unlocking. It's like the phone doesn't sleep but hibernates instead. |
| 2021-01-24 |  | | I am using Worx/Secure Hub for 5 years because my company obliged me. I cannot express the level of frustration and the number of failures, actually every few weeks. Citrix offers zero support to endusers. Lately the app requires logon every minute, and doing this it takes control over anything else on phone. Uninstalling and installing it again, with all its parts, takes hours. Not sure it will help, and anyhow the next failure is just a question of time. |
| 2021-01-23 |  | | So frustrating. Bugs galore. What bugs did your last update fix exactly? Every 2 mins it pops up with a sign in verification while I'm on a totally different app making the phone unusable pretty much. This is an embarrassment. Also, new emails are no longer notifying me and I won't know if I have emails until I manually go in and check. Just a useless embarrassment of an app. |
| 2021-01-13 |  | | This app suffers from extremely poor performance and terribly lacks inspired usability. It goes against most intuition to making a successful mobile app. The biggest quark is it seems to have the corner on Citrix based platforms so I question the motive on ever making this any better for end users. It's clumsy, counter-intuitive, counter productive. Congratulations on making the simple task of checking email and browsing impossible. |
| 2020-09-11 |  | | Probably the worst app known to mankind. I'd rather burn my phone than to put this app on there. Secure Hub and the suite of apps are not reliable, require constant reinstalls, fall out of compliance due to version controls, and poorly ask too much of the end user for this to be a trusted program. Having this on your phone is a fate worse than death. Look elsewhere. MobileIron, Office 365. Far better options. |
| 2020-07-07 |  | | Yes, it takes total control of your phone but it's designed to protect sensitive information. It's primarily for government workers and federal contractors, not teachers and people with a regular 9 to 5. This app is the ONLY way people in my division can access email without using a VPN on a secure network. My biggest complaint is the constant notifications it gives. |
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