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Shell Recharge is with you for the journey – wherever and whenever you need to recharge your electric vehicle. Our user-friendly mobile app allows you to locate charging stations, initiate and end charging sessions, check real-time charging status, and view charging history. Access nearly 60,000 charging stations across North America. With the Shell Recharge app, driving an EV has never been easier.
Features allow you to:
• Locate a charger: View all available Shell Recharge charging stations and stations of our roaming partners on the map and bookmark your favorites • Customize your view: Filter charging stations by plug type to find the best options for your car • Check pricing: See the estimated cost for charging before you start • Seamlessly start a session: Us the mobile app to start a charge by scanning a QR code or inputting a charging station ID • Get a real-time view: View your current charging session status • Control your account: Access your payment history and receive timely push or email notifications related to your account and charging sessions
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Some chargers are free other than deposit
App provides access to multiple EV charging platforms
Cons
Unreliable functionality, often unable to start charging
Poor user interface and experience
Requires money to be added to the account for free chargers
Confusing account setup and login issues
Frequent crashes and bugs
Most mentioned
App crashes or fails to load/authorize charging
Issues with account creation and login
Confusing payment system requiring deposit for free chargers
Unresponsive charging stations
Poor customer service
User reviews
Mediocre interface. Shows blue available chargers in map that turn yellow after selecting. Sometimes shows aggregation like blue 4 but expand and only 1 available. Shows available locations with cables plugged into cars. Map very slow to update may only update on restart. No notification when chargers in geobox becomes available. Requires $10 deposit for free chargers. Only positive is some chargers are free other than deposit.
Awful app. Please tell me why I need to add money to an account to use a "free" station. This was so much better when it was managed by Volta. Broken stations that Shell won't fix. Don't bother. I called them and they said yes you need to add money to the account to use it for free. Then I can't get my money back when I'm done. Pretty sure that's theft but ok Shell Their customer support is rude and they have no answers why a station hasn't been fixed in over 6 months. TERRIBLE!
The Volta app was able to show if a station was working and available. Not anymore. All stations show as 'offline' in the app. You just have to show up at the station and roll the dice to see if 1) it's working and 2) if it's not being used by someone else.