Kami Home
Control all your Kami connected devices in one place.
Total ratings
4.21
(Rating count:
8,559)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The cameras have good quality pictures and videos.
- Initial 45-day trial period was considered very good with lots of features.
- Affordable pricing for cameras.
Cons
- Constant intrusive pop-up ads and attempts to upsell additional services.
- Frequent connectivity issues and app reliability problems.
- Customer service is slow and difficult to reach.
Most mentioned
- The app is often non-functional unless a subscription is purchased.
- Cameras do not record consistently and detection features are unreliable.
- Recent updates have made the app slower and less user-friendly.
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User reviews
Recent rating average:
1.20
All time rating average:
4.21
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-10 |  | | This service does not work.I bought a subscription and continued to get notifications, "cloud subscription expired". I reached out and had lengthy emails explaining "the service does not work and hasn't worked since I had the first subscription. It never saved anything on the time-line for months. I didn't realize I already payed for this service that dont work anymore. "Cloud subscription expired" message keeps popping up. Even after the 2 over lapping subscription. They gave me a $10 refund. |
| 2024-09-02 |  | | Did a yearly subscription then they switched on me and switched me to a monthly plan and continue to charge me monthly on top of the yearly plan I purchased. updated the firmware and my cameras will not work. Customer service sucks and takes days to get a response. There is no customer service number. Poorly ran service. Don't waste your time or money. |
| 2024-08-20 |  | | I paid the yearly subscription and all cameras were working fine. Now there is another subscription for 24/7 monitoring? And of course, less recordings is happening to make me subscribe that nonsense. Remove the popup banner for paid customers. How do you expect me to read your stupid advertisement when I am trying to see what's happening on my property. Definitely not going to renew. With every update the app runs slower. Stop adding extra features, they are not needed. Fix the basic features. |
| 2024-08-11 |  | | For 45 day trail period was very good. Lots of features, good quality pics, videos Then times up your offline, camera doesn't want to connect. Unplug to reset and get message "Update for new features". Camera firmware updates and now going throw seeing up as a new camera; because of no longer exists, can't get the camera to pair. Keeps timing out! |
| 2024-05-05 |  | | Batteries die in a ridiculously short time even with minimum record time and notifications turned off. Snf you do use notifications ya get maybe on 1 or of 10 you should get. I have 600+mbps wifi and still get a lot of lag. Overall, I do not recommend them. Would not buy again. Update: they are impossible to get a hold of on phone. They ain't let you just Caney online during a "free trial " got charged 80 dollars plus tax and no refund. They will credit it towards the cloud service canceled |
| 2024-02-26 |  | | Now there is f ing pop up adds, are you serious!!!! When I try to see my cameras on the phone app I'm interrupted by these pop up ads and now have to exit just to get access to view my cameras!!! What an inconvenience when I'm trying to access my cameras quickly!!! Update feb 26 2024: These pop up adds are still horrible! When an emergency and trying to access the cameras these pop up adds appear and take 10-20 secs!!!! Aren't cameras supposed to detect any potential danger QUICK!! |
| 2023-12-14 |  | | Used to work well, have used their cameras and the app for years, have bought a lot of their cameras. Now, it is garbage, always trying to up sell you, and after the most recent update, they have added ads! Edit: to respond to the developer, no, I don't want a discount on an ad free plan. I want to use the products I paid for without having to constantly be up-sold when I open the app to check my cameras. |
| 2023-10-14 |  | | Very hard to get camera setup to view on the cloud. Very broken Eng-rish directions. I have attempted to watch all of their videos and learn about setup and settings for the cloud and the SD card. It seems the cameras record what they want to when they want to and never able to retrieve any viewable video. Quite unhappy with these. the desktop app for the computer does not work correctly and is quite glitchy. the smartphone app is not much better either. no concise owners and setup manual. |
| 2023-10-06 |  | | I never review things, but had to for this terrible app and racket of a company. It's basically a non-functional app unless you buy the Cloud service. Should be able to use the app to view the camera THAT YOU ALREADY BOUGHT and utilize the SD card storage functions, but that doesn't actually work. Tried multiple SD cards without luck. Finally caved and bought the Cloud service for 1 month, and SURPRISE, everything on the app instantly works. Cancelled for the next month, and stops working. |
| 2023-08-29 |  | | I don't usually rate companies, specifically if nothing is possible, but with this company, I have to let people know how bad it is. To start, they charge you any subscription the full year at front, and if you don't like it, have to cancel within the first 30 days, and if you don't cancel, forget about. The cheapest plan is $99 per year, and it only records for seconds. The video does not look clear. the must of the camaras are not compatible. If you ask to change it havenothing on inventory |
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