OKAI
C-end vehicle control application provided by OKAI
Total ratings
2.85
(Rating count:
427)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good customer support
- Easy connection to scooter for some users
- Offers features like self diagnostics and cruise control
- Visually appealing app
Cons
- Bluetooth connection issues
- Loss of features in the new update compared to the old app
- App frequently crashes or is unresponsive
- Inaccurate speed and ride tracking
- Complicated login issues and account binding
Most mentioned
- Problems with the new app update
- Bluetooth connection failures
- Features removed in the latest version
- Overall functionality issues
- Poor user experience compared to the previous app
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User reviews
Recent rating average:
2.00
All time rating average:
2.85
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-17 |  | | After this new update I noticed this latest update on the app, change the speedometer on my e-scooters orginal specs, which when i purchased my designated e scooter, the mphs on the speedometer stated only, the speed was 18 mphs, now after this latest update, they changed the speedometer, an now it gives a lousey false 30mphs speed. But the orginal speed on my escooter onoy reaches the desginated speed of 18mphs? Can this error be possibly fixed thanks!!! |
| 2024-09-14 |  | | The app looks great, but it will not allow me to connect via Bluetooth. Each time I try, it always tells me that an update is needed, and when I select to update it, it says it's been updated but starts all over again. It's a never ending loop of updates. Please fix the issue so I can customize the scooter. |
| 2024-09-06 |  | | Their customer support is amazing. I hit a pot-hole and broke my accelerator, but they sold and shipped me one for cheap. No big tech knowledge if you have the proper tools to get the screws out, and then I just unplug the broken one and plug-in the new one. That was a lifesaver, as I use my scooter to get to work! |
| 2024-07-06 |  | | It's a product that I have experience with on a professional level working at LIME for the pass 5 years. Although, I would recommend it I would suggest that you purchase the warranty regardless of the brand. |
| 2024-06-09 |  | | Why is there no focus on making the android version better. A friend has the same bike with iOS app and it works seamless. The android version is bugged out. There's also more features on the iOS version. They need to fix the android version now. |
| 2024-05-14 |  | | If I could give a negative stars I would. This new app SUCKS. It rarely ever finds my ride even when I have the scooter on and am only 6 inches from it. Go back to the old app where we could see the map as we traveled and that would always find and control my ride. SUCKS SUCKS SUCKS |
| 2024-01-22 |  | | I had to go find Version v2.13 to recover all the feature Okai removed. Mapping, Navigation, System Check, more. After installing the year old (or more) version, I now have most of the features removed currently. Now I had to set it to not update, so it won't end up being useless again. Sigh! |
| 2023-11-24 |  | | If I could give negative stars I would. This app doesn't work at all! I have deleted the app and reloaded it and it's still not working. I have tried a new username and ID and also an alternate email address and still nothing. Once logged in all it will tell me is that my vehicle is bound. There is no way to move forward or backwards in this app. This is very frustrating! I can't even use the app associated with my bike. Absolutely pointless app. Garbage! |
| 2023-09-14 |  | | App is absolutely awful! Too bad you must use the app to access a lot of the features on this scooter. App rarely.... actually almost never works or connects. Unfortunately I can't return this scooter, but at least I know to buy a different brand for my wife..... Also where did the map go on the app??? |
| 2023-08-01 |  | | I got locked out of the app after an update. When trying to use Facebook to log in I get the message "Feature Unavailable: Facebook Login is currently unavailable for this app, since we are updating additional details for this app. Please try again later." It was been like 2 months. I can't adjust any of my settings on this thing or turn on the safety lights because it gets locked to your original account. I love the scooter but this app is a huge disappointment. |
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