My Energy Connection

Get real-time energy insights from your home’s smart electric meter.

My Energy Connection - Real-Time Energy Insights

"My Energy Connection" is a mobile app that offers real-time energy insights from your smart electric meter. Track your energy usage with a live speedometer and access detailed historical usage data and cost estimates. Stay connected to your home's energy consumption even while away, with updates every 15 minutes. Note: Users must have a smart meter installed and connect via Wi-Fi for optimal functionality.

App stats

Rating: 1.88
(32)
Version: 1.0.0 (Last updated: 2024-06-20)
Creation date: 2023-09-22
Permissions
Location:
  • approximate location (network-based)
  • precise location (GPS and network-based)
  • access extra location provider commands
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • change network connectivity
  • allow Wi-Fi Multicast reception
  • connect and disconnect from Wi-Fi
  • full network access
  • control vibration
  • prevent device from sleeping
  • modify system settings

Other platforms

Not available on Chrome
Not available on Firefox
Not available on Edge
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App summary

Xcel Energy

A Live Look at Usage

Follow as your electricity rises and falls on the live energy speedometer. Watch how it changes when major appliances turn on or off.

Always Stay Connected

Even when you’re away, your smart meter gives you access to near real-time data. The energy speedometer is replaced with a graph of readings, updated every 15 minutes.

Cost and Usage Data

Find your historical usage data and related cost estimates under Usage.

Before downloading, please keep in mind:

· You must already have a smart meter installed. Accounts with multiple service addresses are not eligible.

· Your Wi-Fi network credentials will be required to connect your meter.

· You’ll need to be connected to Wi-Fi, and your meter must be within network range.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Some users find it works seamlessly and is a nice tool for energy data.
  • Provides real-time usage data.
Cons
  • Many users report issues with connectivity and errors (e.g., Error 60, Error 50).
  • Frequent crashing and need to uninstall/reinstall the app to use it.
  • Customer support is described as non-existent or unhelpful.
  • Inability to access data for solar customers due to app limitations.
  • Data accuracy is questioned, with reported discrepancies in usage readings.
Most mentioned
  • Connectivity issues and errors when trying to use the app.
  • Difficulties with customer support.
  • Problems specific to solar customers regarding app functionality.
  • App crashes and performance problems requiring reinstallation.
User reviews
What a letdown. Got Error 60 ( enrollment failure). Emailed developers and was told this is because I have rooftop solar, and the app doesn't handle that situation because it includes a second meter to capture output. So if you have solar panels, you can't use this app.
by jim hughes, 2024-11-17

Absolutely useless. Unable to access data as I am a solar customer. Why bother with installing smart meters if customers are unable to benefit with obtaining data from them. What a waste of money as I am sure that the cost of these so called smart meters has been passed on to us.
by Alex Kost, 2024-11-17

Worthless. The only information that is accurate is your current realtime use. Beyond that, none of the data is understandable, useful or accurate. (Example: At 300pm the day's usage showed 28.6kWh. At 430pm it showed 16.4.) And it doesn’t show you hourly usage for a day. Only 8 hours, so only 1/3.
by Lynne Forrester, 2024-11-11
View all user reviews