OneTravel: Flights Hotels Cars
Cheap Flight, Hotel & Car booking app offering great deals for your travel.
Total ratings
4.66
(Rating count:
4,356)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Users find the app to offer competitive prices for flights.
- Some customers appreciate efficient customer service experiences when issues arise.
- The app is easy to navigate for booking tickets and reservations.
Cons
- Extremely poor customer service with long hold times and unhelpful responses.
- Frequent technical issues with the app, such as slow loading and inability to access bookings.
- Unclear cancellation and refund policies leading to unexpected fees.
Most mentioned
- Difficulties with customer service.
- App performance issues.
- Surprising fees and issues related to cancellations and changes.
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User reviews
Recent rating average:
2.80
All time rating average:
4.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | Very fast and efficient |
| 2024-12-05 |  | | I want only one checked bag,not two, on my return flight. How do I correct this? |
| 2024-11-28 |  | | One travel is my go two app to see my latest in travel for my destination |
| 2024-11-20 |  | | Very happy with the service I received. I would totally recommend this company. Thank you. |
| 2024-11-14 |  | | love One travel, I have been using it for over 15 years |
| 2024-10-03 |  | | After I booked, I found same flight cheaper on the airline website. The price difference was over $100.00 cdn |
| 2024-09-27 |  | | downloaded app to get promo as a 1st time user then it wouldnt allow the promo code when booking the flight. |
| 2024-09-06 |  | | have not jet flew with them but reservations was easy with one travel. |
| 2024-05-29 |  | | Unreliable customer service. Asked to change the departure date but couldn't get a clear answer. Requested cost and procedure details, but they didn't guide me through the process. Had to follow up repeatedly, over eight times, and waited over a week for a response. Finally got a call only after the passenger bought a new ticket and reached the destination. |
| 2022-07-13 |  | | The customer service is none existent. Should there be something after you've booked a flight, all you do is get redirected over and over again. Shame and I thought this app, site was reliable but that's a no and it's quite an inconvenience. |
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