Go Kinetic Business
Manage your Go Kinetic Business by Windstream Account
Total ratings
4.10
(Rating count:
216)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some convenience for admin functions
- Easy online payment system
Cons
- Frequent login issues and user account problems
- Poor functionality of the app with softphone
- Unresponsive customer support
- Frequent crashing or inability to open
- Inconsistent performance leading to dropped calls
Most mentioned
- Login problems
- Softphone issues
- Poor customer support
- Inability to pay bills through the app
- Frequent app crashing or malfunctioning
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User reviews
Recent rating average:
2.00
All time rating average:
4.10
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-17 |  | | App works better then their internet |
| 2024-10-18 |  | | Why cant they figure out billing on the app. You have to set the app up on a desktop before you can pay a bill on the app. Makes no sense at all to any of my app developer's except lazy tech folks |
| 2024-09-17 |  | | easy online pay system |
| 2024-05-28 |  | | Terrible software. Terrible service. They are obviously struggling with technology and manpower. Our business is suffering due to lack of reliable internet. Customer support has too many layers. Business App will not install. Offshore Customer service is useless. Cannot get physical repairs in any reasonable time frame. Support Software is an endless loop. |
| 2024-05-16 |  | | Opened a ticket for no service and no one responded for 2 days. Repeatedly ask for status updates and never got a response. Now app updates won't install. |
| 2024-02-14 |  | | Does not work. Keeps disabling the softphone and will not ring. |
| 2024-01-26 |  | | Some convenience some annoyances. If you don't have the app open and in the foreground you won't receive your calls and constantly disconnects from the soft phone. For the other admin stuff it's a little lackluster but what's there is convenient to have at your fingertips. Have to sign back into it almost daily. |
| 2024-01-25 |  | | I can't sign in with this app. I unintalled it. Now I'm on hold with your so called help line for 19 + minutes. |
| 2023-09-19 |  | | I've tried to pay my bill every month for several months now. It won't let me log in and pay my bill through the app. It tells me that it doesn't support phone or tablet, however, it gives a link to down load the app. I assume for bill pay. I've Uninstalled and reinstalled more than once and still no luck. Unless windstream gets it fixed it's not worth having. I'm using a Samsung Galaxy S9+. It isn't the phone because I'm not the only one complaining. |
| 2023-04-17 |  | | The app does NOT work, I called them, 3 to 4 people put me on hold and transferred me, at the end no one knew what they were doing and could not help! Windstream is waste of time and money. |
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