WhenLog - Last Seen Tracker
Advanced online tracker, last seen tracker and online notifier for family.
Total ratings
3.46
(Rating count:
23,198)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Some users found the app worked well during the trial period.
- When it worked, users appreciated the online/offline notifications.
- A few users mentioned it was initially a better experience compared to other similar apps.
Cons
- Numerous users reported that the app stopped working after a short period, especially after payment.
- Lack of customer support response to refund requests and complaints.
- Frequent claims of the app providing false or incomplete tracking information.
- Multiple users noted that the service was often interrupted and the app required an expensive upgrade to continue functioning.
Most mentioned
- Issues with app functionality after subscription payment.
- Poor customer service and lack of communication regarding service problems.
- Requests for refunds going unanswered.
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User reviews
Recent rating average:
1.10
All time rating average:
3.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-03-21 |  | | It used to work but has not been working for sometime now. For the money that's being spent by the user for subscription, the service is very poor. Have not heard nothing from them despite sending so many emails. At least someone should let us know if there is a problem. But no one cares. Cannot recommend. If the problem cannot be fixed I need a refund. |
| 2023-01-01 |  | | It's 1 month now since I paid the subscription on 8 Dec 22 I paid the weekly subscription amount of rs 190 but my account is yet not activated.... These people are cheating us. Beware don't buy the subscription 6 Dec 22 the price is increased 3 times and services have drop ..The app was working at all sudden it stopped working even after paying the premium twice and have sent many email on support I'd but no reply.... highly disappointed |
| 2022-12-26 |  | | I paid for a 2 months subscription. it used to work before. I renewed it again after some time but now it's not showing me any notifications at all. I have also written many emails complaining about the issue but no response has ever come back from your side. I need my refund ASAP 😫 |
| 2022-11-13 |  | | I paid for a 1 month subscription. it used to work before. I renewed it again after some time but now it's not showing me any notifications at all. I have also written many emails complaining about the issue but no response has ever come back from your side. I need my refund asap |
| 2022-04-30 |  | | I have purchased 3months package on 15January,It stops working from 12February,and now it's showing to take new subscription plan which is extremely costly and they haven't returned my previous amount,I have subscribed for three months and it hardly worked for one month and it stop working,I would like to request the developer to return my money back,I have also mailed for the refund but there was no response. Today (30/4/22) when I am editing my review still I haven't got my refund back. |
| 2022-03-23 |  | | This app is horrible they renewed their account and still for 2 mths I have not got any info on my phone tracker but they still takes money out every mth. I contacted the email address they provided and I have not gotten any refund or how to remove my card off the system this is not good at all. 😒 |
| 2022-03-15 |  | | Utterly disgusting customer service. Rip off merchants, I paid, then was told to update, so I did and then was asked to pay a further £26 that was not what I wanted to spend and requested a refund of my original payment as app was not working. Nothing absolutely nothing, took my MONEY then ignored me. The app don't work, never did. Don't WASTE your time or money. If I could they wouldn't even get 1 star. |
| 2022-03-04 |  | | App not tracking number. It's fake. I bought vip membership. Paid for 1 month. But app is not working. The number was last online today many Times but app did not track it. They don't refund the amount. They are fraudsters. App does not work even after vip membership. I paid for it but got nothing. They send automated email reply whenever you complain. Don't waste money. No refund no service. I e-mailed them too. |
| 2022-02-20 |  | | Bad in both product and customer service. I have subscribed 3 months but 2 weeks ago the service is interrupted and until now still unable to use. have sent few emails but no reply, please do the refund for the remaining subscription period! ***Just realised many customers have the same experience as me, so sad! |
| 2022-02-15 |  | | App stopped working. Got a message saying to reinstall the app and purchase premium plan, which I did. But they wouldn't activate my account, so provided no service. Contacted support four times and was ignored. I wouldn't bother using this app. |
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