Western Funding MyAccount
Manage your WFI loan by paying your bill, getting a payoff quote, and more!
Total ratings
3.96
(Rating count:
309)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy and convenient to pay bills
- Fast and saves time
- Good functionality after initial issues
Cons
- App frequently malfunctions (doesn't save payment info, crashes)
- Difficulties with sign-in and account access
- Poor customer service and high fees
Most mentioned
- App doesn't work correctly
- Challenges with sign-in and account registration
- Payments do not save or are not processed
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User reviews
Recent rating average:
2.80
All time rating average:
3.96
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-03 |  | | The app sucks plain and simple |
| 2024-11-27 |  | | Great app works great no problem 😊 |
| 2024-10-04 |  | | It's so easy and convenient to pay my bill through this app! |
| 2024-10-02 |  | | Great fast saved time and energy |
| 2024-07-16 |  | | I have no other option, to use this financial institution, but it is rubbish, the people who help you on the phone are rude, they do not give you the correct information, nowhere do they charge you a fee if you use the app, here they charge you anyway way you pay, horrible horrible horrible. |
| 2024-04-04 |  | | This is a horrible place!! They are rude! Their interest rates are high, and you have to pay a $5 dollar processing fee to make a payment!! What a joke!! I wouldn't recommend Western Funding to anyone |
| 2024-03-17 |  | | This company took a chance and financed my car when I had worse then poor credit. Their payment website was very easy to navigate through. |
| 2024-01-15 |  | | Entered for automatic payment security set it was set, didn't automatic pay ended up being a day late on my first payment when I noticed they hadn't charged my account! App doesn't save my payment, Made payment, briefly showed a confirmation number,I want able to screenshot, still says I'm late and need to take action to pay and doesn't show record of my payment, this app makes me really uneasy , I'm always on time and this is seriously messing me up! |
| 2023-10-16 |  | | This app doesn't work correctly. It won't save my card or bank account and customer service isn't very helpful either. I made me get a late payment because it had said that there was no card on file even though the dealer were I got my truck had set it up for me and I made sure it was correct. I would recommend to try another way |
| 2023-07-25 |  | | The new update works, but as an end user that also holds a degree in web/app design & interactive media, this is the absolute worse experience. Words cannot be read, type is too light and too small and making a simple payment was like running blindfolded through a live mine field. I strongly suggest going back to the previous version until you can create a fresh look that works as well for the user as it does for the developers. People won't use an app if it's difficult!! |
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