Play high-quality games,Obtain a digital assets, Manage my wealth in PLAY Wallet
Total ratings
3.13
(Rating count:
15,032)
Review summary
Pros
Cons
- Mandatory private key requirement is confusing and inaccessible to many users.
- Poor customer support with automated responses and no real assistance.
- Account login issues associated with the private key and password retrieval.
- Users have lost access to their assets due to forgotten private keys or passwords.
- App update led to widespread problems for users who couldn't log in or access their accounts.
Most mentioned
- Private key requirement causing login issues.
- Inability to access accounts due to forgotten password or private key.
- Lack of effective customer support.
- Confusing updates and app functionality.
- Frustration over lost tokens and inaccessible assets.
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User reviews
Recent rating average:
1.00
All time rating average:
3.13
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Date | Author | Rating | Comment |
---|---|---|---|
2024-12-14 | Justin Corder | Well it makes me feel better to know I'm not alone but pissed they haven't responded. I also have the log in issue ever since one of the last updated. When I try to log in it asks for the privacy key but when I enter it the finished button doesn't light up. So now I have 0 access to play wallet. So I create a new one and went to unlink night crow from the one not working and well you can only change wallets threw play wallet which immediately asks for the privacy key they won't let me enter. | |
2024-12-06 | HunterFire41 | Instead of password, they'll require your private key (which is hard to memorize). What a waste of time + Wemix support center is useless | |
2024-12-04 | cat nip | Just linked my game account and it was working fine until patch happened .. now whenever I tried to log in it will ask for my private key which never happened before .. and didn't know anything about it .. tried asking for help it's no use they will just ignore you even you already submit what they ask you .. useless help from their staff .. don't use this app they won't help you if something wrong happened .. bunch of BS staffs .. | |
2024-12-01 | T E | Most of the game I play, get shutdown & I can not access my play wallet because they need private key which I don't even know what is that. I use facebook to sign up | |
2024-11-26 | D ALE | Please fix about private keys, we have email and wemix password to logins. Account is automatically logout and when i login keep asking about private keys | |
2024-11-26 | Gray Nikolov | Useless migration. Now i cant even use my tokens to buy or convert. Nobody to reach out also regarding of concern. Just frustrating to users. | |
2024-11-23 | Jerol Balan | Uninstall Intall play wallet apps. With confidence that i know my password and email NO IDEA THAT THERE'S A PRIVATE KEY Now i cant LOGIN, STUPID NONSENSE FEATURE WHATS THE PURPOSE OF UR PASSWORD? | |
2024-11-19 | Kayl Rovic Capayas | You can not use to sign-in in PNIX Exchange or even in games | |
2024-11-19 | Dustin james Alfonso | nice update about the private key i did not even have a chance to see my private key after i update i report in in wemix via gmail and and they cant help me also i lost too much they keep saying i forgot my private key and they cant help me when i dont even have a chance to see my private key why playwallet cant help me with this problem its all because of the update | |
2024-10-03 | po ko | I haven't even set my password by keep on asking for password by the way i use ma gmail. This app doesn't even have reset password. Worst app you could ever installed |
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