Plann: Preview for Instagram
Intelligent Instagram + Facebook + TikTok + Pinterest scheduler!
Total ratings
4.50
(Rating count:
11,066)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good planning and scheduling capabilities
- Aesthetic design and layout
- Excellent customer service
- Useful for managing hashtags and analytics
Cons
- Frequent bugs and glitches
- Unreliable posting and disappearing posts
- Slow performance and crashes
- Difficulties with the subscription model and refunds
Most mentioned
- Issues with app functionality and reliability
- Problems with customer service responsiveness
- Challenges in logging in and using multiple accounts
- Frustrations with photo editing tools and features
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User reviews
Recent rating average:
2.60
All time rating average:
4.50
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-09-13 |  | | Tl;dr is that it doesn't work. Don't waste your time. Upon set up, I accidentally linked the wrong Pinterest account. It shouldn't have been an issue to change, but I couldn't ever fix it. But that's fine because eventually it only offered to let me post to Instagram anyway. When I tried to schedule a post that didn't work either. I'd get the notification that it was time to post, but when I went into the app it had deleted the post. So I had to go remake the post in Instagram anyway. |
| 2022-03-21 |  | | I'm rating this app a 2, and here's why: Customer service. I paid for the subscription to get the features that I needed for my business. The features worked great at first. Multiple errors started to occur which was frustrating in itself, but then customer service was not responsive. I communicated to them that I would really like to continue using the app, but would have to cancel because of the issues. No response. |
| 2022-02-27 |  | | So far seems to be a good app for planning and scheduling posts. I like the strategy planning templates if youre new to Instagram. My biggest inconveniences are to do with the filters/enhancing option. 1-the filters are too dramatic, especially if you post product photos. it would be great if they were subtly enhancing/brightening and that's all. 2-cant go back to change ANYTHING on a photo you enhanced, including text. 3-doesnt tell you what filter you used even if you click on the edited photo |
| 2021-10-09 |  | | The most annoying app. Even after I upgraded to pro I kept getting ads to upgrade to premium. So I upgraded to premium just to auto post, and then it tells me I have to relogin, through Facebook instead of instagram, and while I'm doing that it erases the whole caption I was writing and trying to schedule a post for. This was too much, so I went to downgrade back to pro. Except to downgrade you have to delete the app and resign up all over again! F that, I'll switch to planoly. |
| 2021-04-29 |  | | I've researched & this planner is THE best aesthetically, with all the features I need to do a daily "letter/journal" series/motif: 1) captions pasting exactly as formatted, 2) being able to use 2200 characters, 3) being able to auto-publish, 4) being able to drag and drop, 5) being able to schedule...just components that were missing in competitors when I checked. As a techie, I envy the thoughtfulness of this platform executed by their tech team. AMAZING CUSTOMER SERVICE. Just 10+ stars. ❤ |
| 2020-10-03 |  | | This app is slow and unreliable. It'so slow that I "upload" a photo and do something else while it's working. If I am lucky it uploads, but most of the time I have to close out the app (and sometimes it shuts down on itself). I only use this to plan my Instagram layouts, but it is so unreliable I would never trust it to actually post for me. And support is non-existent. They just send an auto reply with no solution ever reached. Update: Even with people "helping" they can't fix it. |
| 2020-08-28 |  | | I loved this app. But in the last 1-2 months, it has been awful. All of my scheduled posts for my clients deleted after the update, constantly asking me to login, and today, I keep getting a screen asking me to purchase a plan (I'm already logged in!). I just want it to work the way it did because it was a great app! Update. Still not working. Now, no clients show. I shook the device and got an error message that user not found. My billing shows that I'm paid unlimited yet says I need to upgrade |
| 2020-02-28 |  | | I love the concept of this app, it's layout, and design but it's functionality could use some work. With a bit more work on the development of this app it could easily be a five star app. There are quite a few functions that are extremely glitchy on my android (for example, when I click on a photo it hardly loads). Thank you for this app, I hope you continue to improve it! |
| 2019-08-23 | | | Everything I tried to do it freezes! But I am changing my rating to 3 stars because of the excellent customer service. They got back to me quickly for my refund. They took responsibility for the bugs in the app. They are working to make me a better for Android it originally designed for the iPhone. It's a great need. I will try it again at a later date to see if it works better on Android. |
| 2019-08-20 | | | If the app is not crashing, than posts are disappearing or "ghosting" around my other scheduled posts. When the app works, it's fantastic in its function. I have yet to find a more useful app when it comes to reposting and ideating out my feed, however, the app is rarely usable and the clunky UI is jarring and does no favors for user experience. I want to be able to use Plann for my Instagram needs as I love the hashtags and other features, however, the glaring unreliability is a huge issue. |
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