"Wazzup" is a professional mobile tool designed for sales teams, enabling managers to efficiently respond to clients via WhatsApp and Instagram without the risk of losing incoming messages. The app prioritizes unanswered messages, ensuring timely responses and transparent tracking of team performance. With real-time visibility into dialogue and notifications, managers can oversee their team's interactions and response times, fostering better communication and responsiveness.
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In the Wazzup mobile application, managers can use the Wazzup functions from their phone. Managers will not be tied to a computer, which will increase the speed and number of responses to clients. The application eliminates the loss of incoming applications due to the human factor. We have no concept of "unread messages", there are only "unanswered messages". The notification of the incoming message will not disappear if you just click on the dialog. To remove the notification from the dialogue, the manager must either respond to the client, or click on the special button "Does not require an answer." If the manager did not respond to the client, this is his deliberate action. Conversations with unanswered messages are always at the top of the list. This eliminates the possibility of forgetting about the dialogue. The head of the sales department sees the dialogues of all managers and their notifications about unanswered messages. So he will be able to track how and at what speed managers respond to messages. Managers will be able to work immediately in both WhatsApp and Instagram through one application. You won't need to waste time to switch from one application to another.
User reviews
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Pros
Good application for business use
Fast responding customer support
Works well with bitrix24
Positive initial impressions
Cons
Poor customer support
Notification issues
App not working on certain devices
Login errors
Most mentioned
Customer support issues
Notification not functioning
App not working properly
User reviews
Сыро и средне. Даже уведомления не работают исправно. Как вам не получать уведомления о сообщениях клиентов? Служба поддержки будто издевается, просит вас колдовать с каше, пытаются свалить на "а может у вас телефон не такой". Какой не такой? Несколько айфоеов и несколько андроидов в команде, и то вообще не приходят уведомления, то через раз. Раз подписался, деньги не возвращают. Ждем когда кончится период подписки и до свидания. Хотя первое впечатление было хорошим.