Wayback
With the new Wayback app you can now spend your points, your way. Download now.
Total ratings
4.74
(Rating count:
1,233)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The rewards system is appreciated by some users.
- Good variety of menu options including burgers, shakes, and sides.
- Friendly service and clean atmosphere in some locations.
Cons
- App frequently has glitches and bugs that prevent ordering.
- Inability to update payment information or manage orders effectively.
- Poor customer service experiences reported.
Most mentioned
- Issues with app functionality and bugs.
- Problems redeeming rewards and accessing accounts.
- Poor performance with updating or managing payment methods.
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User reviews
Recent rating average:
2.00
All time rating average:
4.74
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | Astonishingly excellent. My burger and fries were easily the best I've had at any burger franchise. Juicy without being greasy. Perfectly cooked. All ingredients were spot on, just as I ordered it. Will be back many times. |
| 2024-11-22 |  | | I enjoy visiting Wayback Burgers. Their assortment of Burgers and the option to have Tater Tots instead of Fries is a plus. I haven't had the cheese curds or Fried pickles but those are on the menu as well as Hotdogs and their version of a Philly Cheesesteak. With having Old Fashioned Milkshakes and Custom shakes like Red Velvet, Brownie or Cinnamon Toast Crunch I would believe that You should be able to find something for everyone in your family or Party. I haven't had a bad meal from here yet. |
| 2024-11-14 |  | | We got the Bourbon Bacon Burger & the Cheesesteak sandwich, sub the steak for grilled chicken, and added mushrooms. A side of plain fries & cheese and bacon fries. Burger is juicy, but there is no seasoning for flavor. The fries needed salt due to the cheese and bacon had no flavor. The service was good and friendly. Atmosphere is nice. Restaurant is clean. We would come back again. |
| 2024-08-12 |  | | The food was delicious although the redemption to redeem the free burger requires a $10 purchase which is fine but when you go to redeem it when the purchase they won't let you redeem it and say your next visit will let you finally redeem it but when you try it again to finally redeem it again they said it's having app issues sorry you can't redeem it regardless if you purchase $10 like it requires which is dumb and the onion rings in general taste bad like pneumonia aftertaste so yeah😓 |
| 2024-07-01 |  | | I installed this app twice, and it doesn't open up on the Samsung Galaxy S23 Ultra 😒 This app doesn't seem compatible with Samsung Galaxy 23 Ultra. Your app needs to be updated so that it can be compatible with the latest software. |
| 2024-06-26 |  | | The counter staff are incredibly rude and loudly comment when you don't tip for bad service. If they were nicer and offered better customer service, they would have gotten one. But with the comments made, I don't feel comfortable going back and not feeling like they will do something to my food because I didn't tip. |
| 2024-05-28 |  | | my app default to another town when I've placed the order and try to cancel immediately. It said to call but no one picked up which I decided to drive to this place and figured by the time I get here it would be right on time. Instead it was cold which said it wouldn't be ready till 20 mins when it only took me 15 mins to get here. Not even worth going back in to complain because they didn't even look like they cared when I explained how no one pickup my call :(. |
| 2024-02-28 |  | | Since you have tried to revamp your reward system the app no longer works. Just as others have stated I hit get started enter my email it tells me my session has expired that I need to log in again and takes me right back to the get started screen. I don't know why you people can't stop fiddling with things that aren't broken. |
| 2024-02-27 |  | | The app will not allow me to log into my account anymore. I downloaded the new app, and when I tried to login, I kept getting the error message, "your session has expired, log in again." It's not nice to waste people's time, folks. Before publishing apps, test them, please. Lots of places to buy burgers out there, so generating animus in potential customers is not wise. |
| 2023-05-06 |  | | It is nice that is saves old orders, but I couldn't order today. Why? My card was compromised, so I am using another one. When I go to order, it tries to use my old (saved) card. It gets declined. The app tells me to update my card -- but you can't. Deleted and reinstalled and it still uses the old card. F this app. I just won't buy there. Whomever makes the app should be fired, lose their job, and get their asses kicked for getting paid for putting out such trash. Can't update payment! BS. |
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