Find and book cheap bus and train tickets across the U.S., Canada & Europe.
Total ratings
4.50
(Rating count:
4,828)
Review summary
Pros
- Simple and fast booking process
- User-friendly interface
- Ability to compare prices from multiple carriers
- Saves time and money on travel
- No ads in the app
Cons
- Glitches and errors during booking
- Inconsistent functionality (e.g., unable to verify trips)
- Hidden fees not disclosed until after purchase
- Poor customer service experience
- Difficulty navigating certain app features
Most mentioned
- Booking process
- User interface
- Issues with trip verification
- Hidden costs
- Customer service quality
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User reviews
Recent rating average:
3.30
All time rating average:
4.50
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Date | Author | Rating | Comment |
---|---|---|---|
2024-11-08 | coco chanel | Booking was simple and fast | |
2024-11-07 | Raymond Walker | Whenever I travel by rail I always use Wanderu. The site is user friendly and the service is excellent. I have never had an issue with them. | |
2024-10-30 | Mario Villacreses | I used Google sign-in to set up my account. The app doesn't allow for this and their website doesn't allow me to set up a password, so basically the app is useless for me. | |
2024-07-18 | Felicia Jones | I always use this app to book my train fair to and from the city. Simple and easy and never had a. Ossue | |
2024-02-15 | regina dalessandro | They offer trip insurance but it doesn't actually give you your money back when you need to cancel. I will not be using this service or app ever again. You can say to contact them I just wish you made it as easy to add on insurance as it is to actually use it. Why purchase insurance to cancel a trip if needed when that can't actually happen? Make it make sense. But, I've learned my lesson so thanks | |
2023-11-10 | Daniel Martin | Completely useless. It can't even find anything from Denver to Nashville. It's completely broken and has been for at least months. I've been waiting and waiting and waiting for it to get fixed but I give up. I uninstalled and reinstalled 3 times and it still doesn't work. I was trying for Dec 7,8,9,10,11,12,13 & 14 as well as New York city from Denver Union station. None of them worked. 11/10/2023. OK, it's working now. I'll keep it updated on how well it works after I try it out for a bit. | |
2022-12-02 | Brandon Rodriguez (bicrv) | This app is the best because it makes searching for busses and planning trips to New York no longer a chore. I've relied on it for years for the best prices, I just hate that there is a $5 fuel fee cause what am I already paying the ticket for??? But with inflation it is understandable. As a whole this app is very easy to use, and saves me both time and money. | |
2022-08-02 | Jason Hernandez | I actually haven't been able to use the app for booking. A typical experience is that I search for trips, Wanderu shows me Amtrak trips, but when I try to book, it says that it cannot verify the trip. Then I go to the Amtrak website and book the exact trip that Wanderu couldn't verify. I mean, it's nice that it shows me trips, but if I have to book at Amtrak's website anyway, why look at Wanderu first? | |
2022-06-04 | Karim El-Araby | I had to travel by bus/train quite a bit over the past few months and wonderu has been amazing. So easy to navigate and search for trips. Prices are updated promptly and regularly. When you buy a ticket, the interface is really user-friendly and simple, but be careful when you book trips especially with Amtrak as they cannot be cancelled. You can always view your upcoming trips and look up your ticket, and if the ticket's not available it'll tell you where to find it. Best part? No ads at all! | |
2020-07-02 | Alexandra Marie | Since March I haven't been able to use the app. None of my searches are available according to the app, no matter how many times I change my dates or destinations. This app use to have a lot of potential and was outstanding. No longer my ♥️ travel app. It's sad the way the developers justify this issue with the pandemic situation when US and among other counties are open for travel. I'll go back to Wego, Momondo, Kayak or Aviasale; they are still ⤴️ and working neat. Thank you. #Uninstall |
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