Companion app for the Vue Pro Smart Glasses
Total ratings
1.87
(Rating count:
375)
Review summary
Pros
- Glasses connect easily for users familiar with Bluetooth.
- Sound quality appreciated by some users in quiet environments.
- Users find glasses useful for specific functions despite app issues.
Cons
- Significant connection issues between the app and glasses.
- App crashes frequently and offers poor navigation.
- Battery management and features are unreliable.
- Failure to receive notifications or alerts as expected.
- Poor customer support reported by several users.
Most mentioned
- Connection problems with the app and glasses.
- App crashes and poor functionality.
- Disappointment with the audio quality.
- Inability to track steps or save settings.
- Issues with the charging case and user experience.
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User reviews
Recent rating average:
2.30
All time rating average:
1.87
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Date | Author | Rating | Comment |
---|---|---|---|
2021-05-07 | JC Sosia | Takes forever to connect to the app. Sometimes it doesn't actually connect when I want it to. I can't get the LED blinking to work with notifications, even with all the right permissions enabled. Launch Assistant feature hardly works with the phone in your pocket. Starting to wonder if I should have invested in this 🙄 | |
2020-10-03 | C. Dillon Yamada-Hall (Omega7) | While I enjoy my Vue Glasses and appreciate the features they enable, this app is atrocious. Connection issues present from the very start have never been fixed, many of the features (led notifications, stationary reminders, syncing to Google Fit) have never worked, and now the app has a bug that is eating over 60gb of my phone's internal storage for no reason. As much as I enjoy their attempt at smart glasses, I cannot recommend them based on this app's performance and lack of reliability. | |
2020-09-01 | Andy Speagle | I really wish I could give zero stars. From product fulfillment to functionality to support, this was a complete waste of money. I really wish I had tried the raw frames before I wasted money putting lenses in them. The audio is weak. I can hear them better when they're not on my head. They're ridiculously uncomfortable to wear for more than a few minutes. They're just bulky garbage. The app won't even load anymore. Please don't waste your money on these. | |
2020-08-16 | Christopher Lopez | If my delivery experience wasn't horrible enough already with these glasses.. connecting them to the app was a HASSLE, I tried multiple times to connect my glasses until finally some how it work. Keeps on disconnecting from the app every type you "SYNC" and the app lags a bit to load and to navigate around. Still hopeful for this app to be great. Update: 08/16 App wont even open it crashes. Battery drains really fast on "Smart" glasses.. | |
2020-07-30 | Matt Rhoades | This was a great concept, but that's all it was. Glasses are uncomfortable, audio is absolutely horrible ($30 bone conductors on Amazon are 100x better), app is absolutely garbage (I could not even create an account, had to use Facebook login), glasses would say they are connected and show as a paired device in phone (Android latest on Pixel 4XL) but app would not get past audio pairing saying the glasses were not connected when they were. Support was useless and took days to even respond. | |
2020-05-26 | Kevin Thomas | So I had the Bose glasses, but someone stole them, so I got these to replace them. The app seems pointless as changing the volume does nothing and my steps do not show up. The sound is no where near as clear and i feel the vibration from the sound on my temples. Also, the protruding speakers are uncomfortable. Not really getting the bone conducting sound experience. Bose is far superior. | |
2020-02-25 | A Google user | Sadly this is really not a fun experience. The glasses themselves are, at this point, cumbersome headphones. Since the app can't connect to them I can't use the additional functionality like time, Google assistant, etc. All it is is a Bluetooth speaker. And there are better devices for that. It's sad because I really wanted to like the app and glasses. | |
2020-02-22 | A Google user | The app is a tiny bit painful. It.. doesn't do much. Anything? It doesn't seem to actually track steps at all. Battery level checks, it's faster to close the glasses and reopen them to get the popup notification. However, the glasses were worth every penny and day of wait. Clear easy to hear, and private for watching scary movies that give my kid nightmares. I just ignore the app and move on, only keeping it keep so the the glasses stay paired. I would love to see tap to hear battery level. | |
2020-01-31 | A Google user | App seems solid, have played with the glasses and app for a few days now, connecting is not an issue, i walk in and out of bluetooth range multiple times a day and nothing skips a beat between my s7 and the glasses, the only gripe I can come up with is the volume. It is very lack luster in any environment other then a quiet office. I have been useing other bone conduction headphones with out a problem, but the vue is at best 45% of where it ought to be. Sound eq would be nice. | |
2020-01-13 | A Google user | Glasses are easy connect and bluetooth for people that have done it 1000 times. Things to fix: 3+ Bugs (1.) When you get a call, defaults to max volume where people around you will hear your glasses ringing, not good during quiet enviroments (2.) Make where one of the option like hold press is to turn off the glasses to save battery (3.) People accidentally press the touchpad when readjusting glasses (hard to fix). Will add on to list if I find more <3 #VUETEAM |
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