VSP Vision Care
Manage your eye care needs at any time, and from anywhere.
Total ratings
2.68
(Rating count:
397)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App functions as a web wrapper rather than a standalone app.
- Frequent login issues and difficulty with password resets.
- Constant pop-ups and cookie requests disrupt user experience.
- Inconsistent performance leading to crashes or unresponsive content.
- Lack of useful mobile features such as saving login info.
Most mentioned
- App is just a poorly designed web view.
- Users experience repeated login failures.
- Navigation away from the app results in re-login.
- App does not provide any significant advantages over the website.
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User reviews
Recent rating average:
1.10
All time rating average:
2.68
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-07-18 |  | | Not an actual app but a wrapper around the website, annoying cookie popups all the time, but once you get in you get info such as your name in case you don't remember but subscribe Id is nowhere to found, maybe store my eye color in case I forget instead of SUBSCRIBER ID that I need to make an appointment. |
| 2024-05-04 |  | | This app is just a hastly and poorly done web view wrapped on top of their website. (More than likely done by the lowest bidder) If you are going to do this you should at least put some effort into it rather than just tossing it together and pushing it out the door. And with this it is always a terrible experience using your app. - popup that can't be dismissed. - stuck loading content. - terrible user interface for mobile. - minimize the app to check something? Back to the start for you! |
| 2024-04-13 |  | | I almost signed up for this insurance. Untill i did the numbers. Lets say this insurance. The highest tier. 31.00 and some change. U decide to use it after paying premium for 3 months. U go get ur awsome glasses for 2 bux. Or 100. Or 200. What ever the discount gets u. Now ur locked into a 1 year contract that cost 500 plus whatever ur glasses was and eye exam. 🤨🤨🤨 |
| 2024-04-10 |  | | The app never allows me to log in without calling for a password reset. When I attempt to enter my login, it gives an error. When I try to recover my password, it says no record found. Luckily, the customer service is great. However, the app needs some tweaks. |
| 2024-03-25 |  | | This app is probably the worst app I've ever used in my life. It attempts to be a browser but can't even display the vision cards correctly. There's constant issues with oops! We can't find the page you're looking for. It repeatedly needs cookies set. It is just absolutely complete utter garbage. VSP had a better app in the past. I'm not sure how this could be considered an upgrade in any manner. |
| 2023-12-21 |  | | Terrible app. Doesn't load half the time, must login every time. Has a submit claim form burried.. by the time you are on the VERY last step to upload a document you find out that try he upload button doesn't work in the app. Guessing this is just a web wrapper .. uninstall!!! |
| 2023-11-06 |  | | Changed the password last week because it's been a while since I've logged in and I assumed I just forgot my old one like last time and now it says that the password or username is incorrect. I wrote it down this past time and I'm staring at the paper with the password I changed it to. There needs to be an option for the dependents to use their emails instead of having to go through the primary. This is the 3rd time I've had to have my husband change it. Ridiculous. |
| 2023-03-10 |  | | This app is not an app but an extremely compact browser for their website. Cannot view benefits history on app. This is just a waste of programming. The purpose of an app is for convenience of not having to go through a website and accept or deny cookies or any of the browser stuff. Shame |
| 2022-08-24 |  | | Needs improvement. Everytime I try to find a doctor, if I switch to another app (like maps, to check commute time, or reviews, or just to take a phone call, etc) everytime I come back to this app, I have to re-login, re-select the options, re-enter my zip code ...everytime. It doesn't even allow my phone to save the password. Very obnoxious. |
| 2021-12-01 |  | | Verification code issues make it IMPOSSIBLE to sign into the app. Everytime I sign in a verification code is emailed to me. When I complete the verification code, then try to sign into the app, it sends another verification code to my email and it happens infinitely. Help please. |
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