Volotea

Volotea S.L.

App stats

By: Volotea
Version: 4.16.1 (Last updated: 2024-12-02)
Creation date: 2018-11-22
Permissions
Calendar: read calendar events plus confidential information, add or modify calendar events and send email to guests without owners' knowledge
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • full network access
  • run at startup
  • control vibration
  • prevent device from sleeping

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App summary

Welcome to the official app for Volotea, the airline that connects Europe’s small and medium sized cities with direct flights at very competitive prices. Using our app means you have everything in the palm of your hand: you can find the best offers, and access your bookings and boarding passes, as well as checking the status of your flight at any time too.

BOOK A FLIGHT
Book your flights more simply and easily from your mobile. During the booking process, you can access your recent searches, go forward and back at any time, and access our best tariffs and exclusive offers from the Megavolotea subscription service too. You’ll also be able to access all extra services and view the breakdown of your flight price, including all the details.

FLIGHT CHANGES AND ADDITIONAL SERVICES
Make changes to your booking and book extra services without having to go to one of our desks at the airport. Remember, you can make changes to your booking up to 7 days before departure and with our Flex plan, you can make unlimited date and itinerary changes up to 4 hours before your flight departs, at no additional cost.

ACCESS YOUR BOOKINGS
You can easily view all your bookings in the “Your Journeys” section of our app. You can view flights booked through the app or through any of our other sales channels, including travel agencies or our website.

PASSENGER PROFILE
In order to save time and avoid filling in details repeatedly, our app lets you enter passenger information, contact details and payment automatically while you’re booking your flight. Complete your profile and speed up your bookings. You can even save your payment methods so you don’t have to enter them again. You can also check your Volotea Credit balance on your profile and use it for future bookings; they’re all benefits!
FLIGHT STATUS
Our app lets you check the status of your Volotea flights at any time. You only need to enter your route information or flight number to check its updated status at any time, with additional information on our aircraft and the services we offer.

MOBILE CHECK-IN (at airports with permitted access)
For greater convenience you can check in for your flights directly from your cell phone. Save printing your boarding pass and go straight to the departure gate. You can store your boarding passes straight into your Passbook or, if you prefer, you can download them conveniently on your mobile or tablet.

HOTELS, CARS, FLIGHT + HOTEL AND MUCH MORE ON YOUR DESTINATION
Through our application, you may also reserve rental cars and hotel rooms at your destination. The reservation process is adapted for your mobile device, making it easier to use. You can also access our partner’s deals directly. You will also be able to access the best content about our destinations on our Travel Blog, with reviews and interesting facts you might not know about your favourite destination.

AUTOMATIC NOTIFICATIONS
Receive our top offers via automatic notifications.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
    Cons
    • The app is very slow and often unresponsive.
    • Many reviewers experienced issues with customer service and support.
    • Users faced problems with checking in and booking flights.
    • The user interface (UI) and user experience (UX) are poorly designed and frustrating to use.
    • Several users reported hidden fees and auto-subscriptions without their consent.
    Most mentioned
    • Customer service is inadequate and frustrating to deal with.
    • The app frequently has technical issues, making it difficult to use.
    • Users are concerned about unexpected charges and subscription issues.
    • The booking process is slow and cumbersome.
    • Issues with checking in and obtaining boarding passes are common.
    User reviews
    One of the worst airlines out of about 40 I’ve experienced. In my opinion, Volotea sees passengers purely as a source of revenue and really lacks empathy. I have never encountered cheaper seats. The baggage policy falls far below any standard of customer service. Despite ample empty space on the shelves, the crew forced passengers to place bulky items under their feet. I’ve never had a more uncomfortable flight – all to push customers to pay extra on their next flight.
    by Dmitry RODIN, 2024-10-29

    Simple features such as changing password doesn't work. Ridiculous.
    by PM, 2024-10-14

    WARNING ⚠️!!!!! They will secretly add a €99!!!!!!!!!! Auto matic subscription on your account without you noticing. Without email confirmation. They call it "MegaVolotea" and it's an absolute disgrace. Hidden setting in their purchase flow set automatically. Disgraceful!!!!!!!!!! I'll be reporting it to the consumer authorities and Google.
    by Paul mc carthy, 2024-10-04
    View all user reviews

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