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Total ratings
3.96
(Rating count:
3,996)
Review summary
Pros
- User-friendly interface
- Timely and consistent payments
- Opportunity to earn extra cash
- Variety of missions available
- Good communication with staff
Cons
- Technical issues with video and photo submissions
- Notifications can be excessive and disruptive
- Inconsistent mission acceptance based on demographics
- Lost submissions resulting in unpaid missions
- Glitches causing delays in mission availability
Most mentioned
- Video and photo upload issues
- Payment and mission availability concerns
- User interface and experience feedback
- Technical glitches affecting usability
- Communication and support responsiveness
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User reviews
Recent rating average:
3.20
All time rating average:
3.96
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Date | Author | Rating | Comment |
---|---|---|---|
2024-10-01 | A M | The app used to be A LOT better. BEWARE of Express Missions because they always take longer than what you're told! There's no countdown timer shown while in them, so you have to create your own, which can be hard to keep track of, especially depending on what the mission requires. I spent 2 HOURS working on an Express Mission and recording responses. I was almost finished with it, but the Chrome extension stopped letting me submit answers, and then the mission expired. I lost out on my reward! | |
2024-05-13 | Jes2G | I love dscout! The user interface is intuitive, and they make expressing your opinion and experiences fun. When you get a mission, the commutation with the staff and researchers is excellent. They always keep you updated on what's going on. The payment is consistent and quick. This is my favorite company to do market research with. | |
2023-09-21 | ERICA | Love the app! I've been using the app for over a year with no issues. With the latest update, just a couple. I get multiple alerts of new opportunities. I click into the app, & there's nothing there! Right now, I have 5 alerts, and the missions page is blank. I also had issues with uploading videos (took a day or two to upload), but that seems to have fixed itself. Videos upload pretty fast now. Update: known bug. Relieved! | |
2023-08-26 | Alison Cohn | At some point in the last several updates, the screen recording function no longer works. It stalls out after 3 seconds (right about the time it takes to hit "Start" and then go to your home screen.) Audio still records, but the video itself is frozen. This has now happened multiple times. Quite frustrating. | |
2023-07-20 | McKay Christensen | Overall, the app is pretty good, but there are some major flaws in the UI. Specifically, if it asks you to film a video, you can film the video. After you finish the video and you change the orientation on your screen, the video is gone. There's no way to go back to the video you just recorded. It is gone forever and the time you spent creating the video is time spent wasted. Unless you really love to film videos repeatedly then I guess it's pretty awesome. | |
2022-11-29 | Matthew Caponi | I rarely leave reviews because I reserve them for times like this where it is truly warranted. DScout is committing WAGE THEFT! I completed and successfully submitted a high quality Express Mission and they never paid me for it. When asked why, they said they "couldn't find the submission" due to connection issues. There were no connection issues on my end because it said "submitted successfully", meaning it was the fault of either their servers or their app. Either way, I am owed money. | |
2022-08-23 | Katherine Riedel | It's ok. Relatively user friendly but like a lot of reviews say, you aren't accepted to a lot of the missions you will apply to. But I've been accepted to maybe 2 of the high paying ones and maybe 2 of the express ones since starting a month ago. One major problem is that with some of the express studies, they will very clearly just take info from you, then not pay you. With is ridiculous. The app should have a better way of parsing through who is allowed to give express missions imo. | |
2022-07-04 | Janelle Lino | I am loving it so far! I have been chosen for multiple surveys and have earned a little bit of cash on the side. I even received a free Roku and an Amazon Fire tablet in a couple of the missions. The reason why it only received 4 stars is because the video keeps going whenever I try to submit a video using the dscout app. I literally need to go in the camera app on my phone , record a video, and then upload it in the dscout app. It is hassle to do that and I don't always have space on my phone. | |
2022-04-18 | HH Oldja | I love the app and have been invited to multiple missions, its really great! -I am frustrated that several of the missions that I have completed have been stuck in my active category for months and years! I have reached out to dscout for help on this many times with no response. -Also, several months back there was an update that i dont understand. Once a mission closes but you have not yet been paid, there's no status at all, anywhere. The mission completely disappears. Why? | |
2022-01-15 | Carolyn Mansager | I have earned real money through this app. It has been fun, easy and I feel helpful. However, I have also had to buy new phones and lost the ability to participate in dscout until I upgraded my phone when they "update" which they do without warning. I hate it when they eliminate the ability to apply for or complete missions with no warning, because of bug fixes or "updates." Without the last tech part? 5 stars. I have complained about the no warning and tech impacts on scouts. No change. 3 stars |
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