Marriott Vacation Club
Keep your vacations at your fingertips.
Total ratings
3.72
(Rating count:
333)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- App is buggy and crashes frequently.
- Difficulties with account creation and login.
- Limited functionality compared to the website.
- Does not display accurate or updated reservation information.
- Technical difficulties have persisted for an extended period.
Most mentioned
- App is not user-friendly.
- Redirects to the website for bookings.
- Issues with viewing ownership points and activity information.
- Reliability and performance problems.
- Overall dissatisfaction among users, especially MVC owners.
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User reviews
Recent rating average:
1.30
All time rating average:
3.72
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | I'm not sure who did their website and app but nether work anymore. The app is one of the worst I've used since 2007. It keeps crashing and closing. When it is open it says it can't load my data right now and will not reload. When I click on reservations it crashes. When I click on most options it crashes. The website doesn't work on any computer or mobile from any browser I've tried in 3 different countries. I've used it fine for almost 20 years but this year it doesn't. Maybe I'm the only one? |
| 2024-11-16 |  | | I just paid fully into my MVC ownership and I am already frustrated with the bugginess of this app. I connected my owners account and I can't see my points and every click seems to run into a bug. It's awful. |
| 2024-11-09 |  | | Just wanted to look a resort accommodation, and physical location.. This app is not user-friendly, and it takes me to places in the app, where I don't want to go |
| 2024-10-02 |  | | App has potential to be good. But it still sends you back to the website to book Vacations. Waste of a download |
| 2024-08-26 |  | | Can't create an account. Says a verification text has been sent but it never arrives. Have requested this text multiple times with no success and no other verification method is offered. Even tried creating another account thinking the incorrect phone number was entered but still had the same result. |
| 2024-07-26 |  | | Given that the Marriott Bonvoy site and app work reasonably well, it's amazing how bad the MVC website and app are. The layout, functionality and reliability are outdated and atrocious. It's clear that Marriott doesn't care about MVC users. |
| 2024-05-08 |  | | Bonvoy app is great (was excellent before latest update) but this MVC app is horrible. I'm an MVC owner and very disappointed in this app. Update-May 2024- I tried the app again still bad. Very lame when software developers take the easy way out and only focus on 40% of the devices by only having an iApp. Very disappointed owner |
| 2024-02-03 |  | | Not worth the time it took to install...not up to date on reservations, and it really doesn't have much utility beyond viewing your ownership info...which doesn't really change that often that I need to have it as a phone app...uninstalled. |
| 2023-07-12 |  | | I can download & open this app. However, only the MVC logo appears. I don't even get an login page or error message. I was looking forward to a simplified version of the very cumbersome full website. How very disappointing! Hope it is up & running soon. |
| 2023-07-02 |  | | Marginal at best, same as website. MVC seems to want to drive you to chat and phone calls. Site and app not optimized to support what most members want to do, i.e., make/cancel reservations, view points needed for resorts without having to use the search function, and view balances. Most of this is there except the points for resorts, but buried under multiple layers. Also, the computers driving it seem underpowered, delays and errors. Hope it gets better. |
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