Purple Visits
Provider of Secure Video Calls
Total ratings
3.91
(Rating count:
1,827)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Excellent video quality
- Convenient for long-distance communication
- Private and easy to use from home
- Useful during challenging times like COVID-19
- Free service
Cons
- Frequent disconnections or call drops
- Issues with sensitivity resulting in false alerts
- Problems with audio feedback and delays
- Difficulties for children to use the app effectively
- Poor user interface, particularly in registration and selfie mode
Most mentioned
- Connection issues
- Video and audio quality
- Sensitivity and alerts
- Usefulness during the pandemic
- Challenges for families with children
Upgrade to see all 20 reviews
User reviews
Recent rating average:
4.30
All time rating average:
3.91
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-03 |  | | Excellent quality video, the sound was a little crackly but still clear. I thoroughly enjoyed this marvellous piece of technology. Thank you to all involved |
| 2022-01-29 |  | | Overall the service is good although some tines it can be a little too sensitive if you move or anything, i just wish we could make more than one video call a month because they are only 30 minutes long although its better than nothing i suppose. UPDATE 28/01/22 the app has been good mostly but my last one would disconnect alot as it depends on a good wifi signal i used my data in the end. |
| 2021-12-07 |  | | Great app for seeing your loved ones. Would suggest that they don't do face recognition on children under 5 because my 2 year old won't stay still to get his head into position with the circle and also will not smile so there for my son couldn't join my calls Also was hard to do to my newborn baby aswell. Apart from that it's great. |
| 2021-08-18 |  | | Having a Purple Visit is great! There's no travelling to the venue, it feels so much more private (even knowing that some of these visits are monitored /recorded),there's no hustle and bustle signing in at reception, being searched or losing visit time queuing at the snack bar! There are no distractions either like other people's kids running around! It's just you and your visit... perfect! 👌. The only thing missing is the hugs at the end. |
| 2021-08-01 |  | | Censoring used to disrupt most of the call previously but it seems that is now fixed so that's great 👌. Now there is just a slight audio echo/feedback issue but on the whole still a decent call 👍. Extremely handy given that a face to face visit would mean a 5 odd hour round trip, not to mention fuel costs too. Thanks PV! |
| 2021-07-23 |  | | I hate apps that always need updating, I can't even update it I've tried freeing up space restarting my phone, no I have 6 hours left to except a video call and this app is still not updated 😡 on top of that when you are on a call it's always cutting out it's to sensitive. |
| 2021-05-30 |  | | At first during the start of the purple visits for prisoners the screen was always freezing and cutting out, but the improvement as become so much better over time, it's kept us being able to see eachother through the covid pandemic , so hey oh... thank you very much PURPLE VISITS ❣️ |
| 2021-05-24 |  | | Excellent! Makes visiting long distance possible! I've used the app 2 times, missed one out of 3, because of time zone issues. Teach me to trust google lol. The video was greatandaudio also. I cannot get my headphones to work, though that's a small issue and work aroundable. I'm in the US and my friend is in the UK. I appreciate the developers. Xoxo thank you so much for creating this app. You have made many people happy because of it. |
| 2021-05-17 |  | | Really great idea being able to speak with a loved one or freind via video call. especially during challenging times like covid. Good clear video quality plus it's free.. had no problems connecting via smart phone |
| 2021-02-20 |  | | Good app for visits it was a bit annoying with the warnings cut off when nothing was wrong and it would be better to have an hour video visit instead of half hour as you just start getting into proper conversation when it's almost time to go,it is a great way to see him especially with the pandemic but I would continue with them after social visits restart as we live so far away and can't always get there. |
Upgrade to see all 20 reviews