Virtuo: Hassle-free Car Rental

Need a hassle-free city escape? Book a premium hire car for pick up or delivery

Virtuo: Hassle-free Car Rental

App stats

Version: 5.1.27 (Last updated: 2024-11-29)
Creation date: 2016-05-18
Permissions
Contacts: read your contacts
Location: approximate location (network-based), precise location (GPS and network-based)
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Camera: take pictures and videos
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • access Bluetooth settings
  • full network access
  • control Near Field Communication
  • run at startup
  • control vibration
  • prevent device from sleeping
  • read Google service configuration

Ranking

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App summary

Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.

1. BOOK
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!


Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!


CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option. You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan. Save time and stress by having your car delivered.

PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models (BMW, Tesla or Peugeot). Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.

24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.


WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/uk
Follow us on Twitter https://twitter.com/virtuo_uk
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great customer service
  • Easy booking process
  • Good selection of cars
  • User-friendly app layout (when functioning properly)
Cons
  • Frequent app bugs and crashes
  • Issues with digital key not working
  • Poor customer support experience
  • High additional fees and costs
Most mentioned
  • App functionality issues
  • Customer service problems
  • Digital key malfunctioning
  • Unexpected charges and fees
User reviews
VERY BAD SERVICE I WAS LEFT AT THE BARCELONA AIRPORT FOR HOURS AND THE APP KEPT ON SAYING THE CAR IS DELAYED AND THERE WAS NO WAY OF COMMUNICATION WITH ANYONE. BUT THEY CHARGED MY CARD FOR 600 USD EVEN THOUGH I NEVER RECEIVED THE CAR. PLEASE BE VERY CAREFUL WHEN YARE BOOKING WITH THIS COMPANY. THEY ARE FRAUDS. Avoid at any cost.
by Saud Aslam, 2024-10-21

I had one great ride with Virtuo, but last 6 months there haven't been a single car available in Barcelona and neither app nor customer service gives any visibility to when they'll be available. Interaction with customer support was so unpleasant that it led me to this comment - they
by Markiyan Matsekh, 2024-09-14

It was a very good app, my go to for car rentals. But now they pretty much charge for every minor thing compared to a year ago. They increased the deposits, the fees and the additional option prices... Not interesting anymore..
by Soufiane Elbrahli, 2024-08-29
View all user reviews

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