Exclusive offers & access
Total ratings
4.74
(Rating count:
167,816)
Review summary
Pros
- Offers exclusive promotions and deals directly through the app notifications.
- Generally faster and more convenient than the regular website for browsing.
- Has the potential to earn rewards points for purchases and reviews.
Cons
- App frequently crashes or has technical issues that prevent users from viewing products or completing orders.
- Many users experience problems with logging in or maintaining their shopping cart.
- Navigating the app is often confusing, with issues around back button functionality and coupon code usage.
Most mentioned
- App is slow and has loading issues.
- Coupon codes and offers are sometimes not easily accessible.
- Frequent crashes and error messages while trying to view items or checkout.
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User reviews
Recent rating average:
1.40
All time rating average:
4.74
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Date | Author | Rating | Comment |
---|---|---|---|
2024-10-30 | GaLeRio | it takes a long time to load pages and sometimes the offer codes do not show up on the app as they do on the actual website so you have to take the extra step and go on the actual website for offer codes which defeats the purpose of having the app when you would think it's for the convenience of shopping online & downloading the app. a bit on the counter productive side. overall at very least it functions. | |
2024-09-18 | Denise Volz | I've been with Victoria Secret for many years, now for the past 6 months maybe longer I've been trying to order through the app but won't let me ANYMORE !!! We have tried everything uninstalling and reinstalling to changing passwords !! PLUS !! Nothing works !! App says my phone is compatible always has been used to work Great !! It's not right that I have to put items in cart then write down everything I want and then call in and place order over the phone !! I am not able to see how many point | |
2024-03-10 | Emily Northcutt | Starting to get annoyed with this app. Page skips all the time causing me to select the wrong thing multiple times even after waiting long enough for page to load it never fails as soon as I click on the screen the page moves. Also I can never earn extra rewards points for adding photos to reviews. When I select add photos it does nothing. To save y'all some time yes all my apps are up to date and cache is cleared and I have also restarted my devices. None of which is helping fix the issue. | |
2024-02-14 | Monae | Eh, the app isn't too bad but some things can most definitely be fixed. It is inconvenient and a little annoying to press the back button in my phone and be taken to the app's homepage, instead of simply being taken to the previous page. Also, when trying to add a picture when writing a review, the page freezes then closes. You can open it back, but it still refuses to let you add a picture | |
2023-11-16 | K M | I kept getting the "Oops! Something went wrong" message when I click/tap to view an item. Every item. This started yesterday. The app was up to date. I tried uninstalling and reinstalling it. Now it won't even let me sign in to open the app. Keep getting that same message. I even tried the website on my desktop. Same issue. Did you guys layoff or fire whoever maintains these? | |
2023-10-08 | bob fakename | Who decided to make this app have a separate back button. Having that second one disappear all the time doesn't help me either. I've constantly lost what I was looking at. Also, when you hold your finger on an item too long, it starts dragging some useless block of text and you can't scroll anymore I just got a notification to get the app while on the app. Good job guys | |
2023-08-30 | Erin Lozanoff | The app was working fine. I'm under 100 points away from a reward and it has an option to wrote a review and post a picture to earn more points. I've eebn trying for WEEKS to do this to earn my final points. Everytime I try, no matter which product I click the app crashes and goes back to the previous page. Whether it be on the app, or the actual website it will not let me "upload a picture." I've even Uninstaller and re-downloaded. This is ridiculous. | |
2023-08-14 | Dabberchick253 | Recently anytime i try to complete an order in the app it tells me to log in (even though i already am) so i complete the log in process and it says "oops sorry! Something went wrong, please try again soon" -its not the wrong password bcuz i log in via the website just fine - when you have to use the app in order to get certain offers it makes it that much more frustrating. app is up to date so i guess ill uninstall and reinstall to see if it changes, if it doesnt fix it, my review will stay. | |
2023-07-29 | Amber Childs | This app isn't working at all. I am able to login and search but no matter what I try to click on to view colors and choose a size I get an error message. "It looks like something went wrong. There was an issue loading this product." The app is useless if you cannot view products to order. I tried to update the app as well as delete it and do a complete re-install. | |
2023-05-16 | Haley Benner | VS has the worst apps! It was so overly complicated and impossible to log in to pay on account. The app has had so many issues it caused me to miss payments and hit my credit score because i was unable to log on Also unable to make payments w a card you must use account and routing #! This company has gone so downhill in all shapes and forms. If it wasn't my longest standing credit card, I would cancel in a heartbeat, but then it would hit my credit even more! Shame on this company. |
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