Rakuten Viber Messenger
Enjoy secure messaging & calling. Safe Messenger: group chats, calls, messages.
Total ratings
4.25
(Rating count:
16,843,040)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Allows calls and messaging with family and friends across different countries
- Long-time users appreciate its initial functionality
- Offers international calling plans
Cons
- Poor call quality and connectivity issues
- Excessive advertisements and intrusive ad placements
- Difficulties with notification system leading to missed messages and calls
- Frustrating verification process for new accounts
- Inability to stop business and promotional messages
Most mentioned
- Frequent ads and spam notifications undermine user experience
- Inconsistent message delivery times with delays reported
- Unreliable call quality and issues with dropped calls
- Problems with app notifications not functioning correctly
- Complicated account activation and support issues
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User reviews
Recent rating average:
1.90
All time rating average:
4.25
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-27 |  | | Absolute garbage! Tried several times to make an account and activate ViberOut, got a confirmation from the credit card but the plan never activated. Also, about a billion ads and captchas. Waste of time, find something better. Update: Don't believe the replies, I've contacted support multiple times and they haven't solved my issue. ABSOLUTELY HORRENDOUS inexistent support. Ps. My mom also downloaded the app and had to reinstall and had the same issue, can't log back in or validate account. |
| 2024-11-26 |  | | Too many changes lately overcomplicating the app. At the same time, often I don't receive notifications for some of my messages. Lastly, why are we not able to disable viber Business for all? Receiving messages from random stores.. Replying to developer's answer, I have never subscribed to receive these messages in viber. I would like to disable this feature and not unsubscribe every time a new one is coming |
| 2024-11-26 |  | | Not showing notifications on the phone. At the same time I have the desktop app open, so maybe that's the problem? The messages on the desktop app are unopened. I miss most of my messages on the phone. 1) notifications are all enabled 2) data usage enabled 3) powers saving is turned off for the app 4) all settings are correct Simultaneously I have desktop (pc) version opened. But the messages on pc are still unread. Otherwise good |
| 2024-11-15 |  | | App seems to still need a lot of work. Signal continues to be unstable and I'm constantly getting dropped calls. Also my call will end sometimes when I open another app while I'm on a call. When I do make a call the person I'm calling on viper to viper has a hard time answering the call when they pick up it continues to ring.After a few times back and forth we finally are able to answer the call. It's all frustrating. |
| 2024-11-14 |  | | "With the new version of Viber you won't be able to turn off messages from business". Thanks a lot! This is not a messenger anymore. This is a provider of ads and spam. UPDATE (answer to the support): 1) Why should I do this? Why this annoying and unnecessary feature was not made optional by default? 2) There is no such button/link at the mentioned location. It is available only as a toggle - hidden in the list of other checkboxes - on the Chat Info panel. |
| 2024-11-12 |  | | I've been using Viber for over 10 years or so and was so happy with it. Was. So, what's the deal with the super, annoying, loud, repetitive ads on the desktop version? I am NOT paying for a subscription to be ad free, just to remove these annoying ads. I would rather uninstall the app and find something better. That's how disappointing this is. Get rid of those ads. |
| 2024-11-07 |  | | Amateur app with poor features that still profits on its early entry into the market and longevity. Very unreliable and poorly developed. You open a file that was sent through it and until you close it, no notifications will come. You never know if it will ring when someone calls you or not. When I want to call someone, I have to call twice because the first call never makes it to ringing stage. Notifications pop out randomly when they want. Pure amateurism. I only use it because many people do. |
| 2024-11-06 |  | | Lately there is a very long delay in messages being delivered. Sometimes 3-4 hours later. I have reinstalled the app. Cleared cache, restarted phone, tried wifi and mobile data. Checked all app settings and notifications. Everything is up to date. I see a lot of people are reporting the same problem so I assume it is due to your latest update. I hope you will fix it asap. |
| 2024-11-01 |  | | One of the crapiest apps to communicate with other people, I get message notifications for ads 😂, pathetic. At the same time messages from real contacts DO NOT come in real time. Also when I try to call a contact it is ringing for about 30 seconds, during this time the contact doesn't get any notification. 100% crapiest and "heaviest" messaging app out there. Edit: I got a response that I need to open a ticket in order to stop getting notifications for ads. Clearly shows Viber's priority:ADS |
| 2024-10-28 |  | | "Enter name or number" field for starting a new conversation is at least poorly designed, can not find phone numbers with spaces(come on) but when you remove spaces it can. This is a 30 minute bug fix. It even looks like they do it intentionally to force you to sync contacts. Using the app as lots of snall businesses, sadly, choose it to communicate with customers. Anyhow better than anything from facebook. |
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