Vetster - Online Vet 24/7
Veterinarian appointments 24/7 with an online vet
Total ratings
4.52
(Rating count:
541)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Convenient access to veterinary services and same-day appointments
- Caring and knowledgeable professionals
- Straightforward and easy-to-navigate app
- Ability to get prescriptions called in to local pharmacies
- Offers service when local vets are unavailable, especially after-hours
Cons
- Technical issues with the app, such as crashes and sound problems
- Inability of vet techs to prescribe medications directly
- High costs for consultations and prescription services
- Poor prescription transfer process and additional service fees
- Problems with customer support and account validation process
Most mentioned
- Difficulty with app functionality and technical issues
- Mixed feelings about the effectiveness of consultations
- Concerns over value for money and service limitations
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User reviews
Recent rating average:
3.70
All time rating average:
4.52
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-12 |  | | basically the vet tech you chat with can't recommend any type of treatment or medications so they just send you a link to an online vet that charges up to $120 USD for an online visit |
| 2024-12-02 |  | | I paid 110$ for an annual membership for Vetranary help. My dog has a UTI, but the vet can't order RX.... How does this help me? waste of money! |
| 2024-11-27 |  | | Straightforward app, easy to navigate, uses multi-factor verification, sends timely reminders with a link to the appointment. Video appointment was smooth. So far so good. |
| 2024-11-13 |  | | Fast and great service. Caring and knowledgeable professionals. Easy to navigate the app. |
| 2024-11-05 |  | | I was kinda skeptical at first, but turns out it was legit!! I got my meds called in to local Walmart. simple as that... |
| 2024-10-28 |  | | Easy and fast. Tiffany knew just what to do and sent prescriptions to help. This was a great experience! |
| 2024-10-19 |  | | The new prescription transfer process through the app is ineffective and forces you to pay a fee. There are 3 options: send prescriptions to a physical pharmacy (app says 'Unavailable') and won't allow me to select that option, so I'm forced to choose one of the remaining options. Order online (service fee of $16, higher rx cost, shipping cost) or contact customer support to facilitate a transfer to my pharmacy (service fee of $16). Fix the app to allow users to self transfer RXs. |
| 2024-10-07 |  | | Vet care is very difficult to get in my area. This was amazing and I was able to get a same day appointment. The Dr was able to provide a diagnosis and give a prescription to solve the problem. |
| 2024-10-05 |  | | So much more convenient than your standard vet visit. No more making appointments, taking off work, traumatizing my cat by loading her in a carrier, and taking her somewhere unfamiliar. Medications prescribed and delivered! It is possibly the best use of the internet so far. |
| 2024-10-01 |  | | Vetster has been a huge life saver a few times now. I've had 2 cats and 2 dogs seen now and all experiences have been truly wonderful. there is always a vet available and the technicians are available to chat during decent hours through the day. Vetster is the best thing I have ever done ✔️ ❤️ I recommend anyone with pets get this app and the yearly subscription. the yearly cost is the same cost as 1 single appointment at a local vet. with vetster+ it includes 4 for free and discounts after. |
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