Verkada Command
Manage your Verkada cameras, sensors and more. Safer spaces, on the go.
Total ratings
3.85
(Rating count:
104)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Cameras provide clear video quality.
- Helpful customer support staff.
- Easy mobile application for surveillance.
- Analytics are better than competitors.
- Long warranty and no additional maintenance costs.
Cons
- Playback feature is frequently unresponsive or freezes.
- Many users face app crashes and login issues.
- Notifications do not work reliably.
- Slow app performance, especially during loading.
- Limited functionality compared to previous versions.
Most mentioned
- Playback issues and buffering.
- App crashes and stability problems.
- Notification handling fails with multiple alerts.
- Overall performance and loading times.
- Desire for more detailed update information.
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User reviews
Recent rating average:
1.90
All time rating average:
3.85
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-13 |  | | Live camera works, but recorded video does not play. |
| 2024-10-10 |  | | After the recent updates I keep getting "there was a problem starting the app" What's up? |
| 2024-09-18 |  | | Aaron was extremely helpful showing us the system. There are many features like facial recognition, setting up alarms that are monitored by actual people, etc. Overall, the cameras give very clear videos, and it seems reasonably priced for all it offers. Impressive! |
| 2024-07-30 |  | | Ok app. Slow to load at times. Can't override lock schedule from app. How many times to you leave work early and want to lock the doors? Can't do it from the app. Need to do it from your computer. |
| 2024-07-26 |  | | It's absolutely horrible. It keeps kicking me out of the app to where I have to sign in, in about every minute. After the latest 7 won't even load the app anymore as it just stays on the loading black screen with the verkada logo. |
| 2024-05-16 |  | | Always shows cameras offline. Can pull up from the web with no issues but in app, everything showing offline. You can see the camera live in the background but app says offline. Google Pixel 6 Pro, Android 15 beta |
| 2024-05-16 |  | | Another update = another problem. Bring back the dashboard view so we can see all the monitoring on one screen. I use this for monitoring Temps. I have mine to display °c but it's showing °f numbers.. Apparent my room is 70°c I have this installed on both Apple and Android, it's the same on both. It is definitely a App issue |
| 2024-04-13 |  | | This new app is very limiting.i preferred the old app version much easier to navigate and see the relevant Information. All I can seem to view is air quality with no option to change the view to what's relevant to me. When I click the sensor I see no information. |
| 2023-05-14 |  | | Playback is terrible.. the app stays in constant buffering/frozen mode.. app is most frustrating thing to use while onsite with Police and they're asking for the playback footage and you look like an idiot cause all your showing them is a frozen screen.. please fix this.. cameras were very expensive but to not be able to access them mobile, is the most waste of money spent.. please fix! |
| 2023-04-07 |  | | Horrible, completely useless. I don't know if it's Android, but the app keeps freezing, malfunctioning, throwing out alarm notifications when it's not even supposed to be active and you can't even acknowledge them. On top of that, the playback is extremely slow and takes forever to load. The app's been Un-Installed until they fix the issues. |
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