Veepee by vente-privee outlet
Private sales Fashion, Beauty, Home. Every day new products up to -70%.
Total ratings
3.62
(Rating count:
70,348)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good discounts available on products
- Wide range of items offered
- Intuitive and easy to use interface
Cons
- Poor customer service and communication
- Frequent delivery issues and delays
- App stability and performance problems, including bugs
Most mentioned
- Problems with order fulfillment and delivery incidents
- Inconsistent product descriptions and incorrect items sent
- Issues with customer service response times
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User reviews
Recent rating average:
1.50
All time rating average:
3.62
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | Shame that my app has stopped recognising me and I cannot log back in since your update ! And it was supposed to fix bugs? I have had veepee since it started under another name, for over 20 years. This is the first time I have a problem like this. |
| 2024-09-08 |  | | browser through items click on one and back it goes back to the beginning. no way to save items except you add to cart. the app seem like a beta version. but it has a lot of items so 3 stars |
| 2022-07-19 |  | | Disappointing! I have used this app for as long as I can remember, however in the last one year the quality has gone down. Endless delays and zero proactive communication from "Sophie". It reached a point where I am not sure if I will receive my orders at all. |
| 2022-03-31 |  | | Over a month of ordering and paying a product and reaching maxium date of delivery I call to ask what happened with my order and they tell me they have no stock and will give a refund. In the app they said they had received the products form the supplier weeks ago. I needed the products I bought, telling me they will not deliver after over a month is not acceptable. If I don't call I'd still be waiting |
| 2021-10-30 |  | | Vente privee has a very bad service on a good app. My experience is always negative when I shop online. It's either my ordered product does not match the description or the basket is emptied after I've been debited. It's either one problem or the other. You can't even make international calls yo their customer service centre in france. Delivery are charged per designer outlet even when orders are made once from the app unlike other online shopping apps. Too many issues. |
| 2021-07-20 |  | | Used to be a good app. Not anymore. I bought a lot of items in the past few years. Unfortunately, now I have to double check every price, since often the prices are the same or even lower on the web. It's no longer convenient, considering that is necessary to pay additional shipping costs and wait more than a month for delivery (and works only in the country I registered). Still using the app in order to discover products, but than I purchase on other sites (like Amazon, Trekkinn, Waveinn etc). |
| 2021-06-03 |  | | Great platform, but the app is mediocre at best. Awkward user interaction and frequent bugs. I had a problem with one of my orders and it says I have to use the web page. Maybe spend less time on load-up animations and focus more on the core aspects of the app. |
| 2021-02-23 |  | | I love the concept. I love the deals. I love the app. BUT one month average to have your purchase at home? NO way. Returning items seems like a hell of a procedure. Veepee Italy, you have a lot to improve... |
| 2021-02-22 |  | | I was a customer for over 10 years, but the platform has slowly degraded to a wholly untrustworthy scamming operation. The app is buggy, only offers basic functions. To check orders or contact help, you have to access the site from a desktop pc (not just desktop version on mobile). Good luck finding the right link, the UX is atrocious. Orders aren't delivered, or only partially, or wrong items, but they refuse to investigate or refund (if you can get them to reply at all!) |
| 2021-02-08 |  | | They sent me the wrong product, one that has a value 100€ less than what I ordered and the compensation they offer is 14€. They don't read my emails and keep spewing the same responses, going on for 6 weeks now. They act like they're a premium service but their customer service is awful. |
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