Bizfly CRM

Customer information management application for businesses

Bizfly CRM - Customer Management for Businesses

"Bizfly CRM" is a comprehensive mobile application designed for Vietnamese businesses to manage customer information effectively. It supports sales with automated customer data updates, enhances online customer care with integrated call services, offers streamlined order management, and boosts marketing efforts through a powerful notification system. With features like customer behavior tracking and interaction categorization, Bizfly CRM enables businesses to improve their customer relationships and optimize their marketing campaigns.

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App stats

By: VCCORP

Users: 2,431

Version: 3.5.9 (Last updated: 2024-12-11)

Creation date: 2022-03-07

Email: th*****@gmail.com

URLs: Privacy policy

Permissions

Location: approximate location (network-based), precise location (GPS and network-based)

Phone: read phone status and identity

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Microphone: record audio

Wi-Fi connection information: view Wi-Fi connections

Device ID & call information: read phone status and identity

Other:

receive data from Internet
view network connections
pair with Bluetooth devices
access Bluetooth settings
disable your screen lock
full network access
change your audio settings
control vibration
prevent device from sleeping

Ranking

# 763,303 ▲ 1,650

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App summary

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Bizfly CRM application on Mobile provides a comprehensive and professional customer care and management solution for Vietnamese businesses. The solution focuses on supporting businesses in sales, optimizing order conversion rates and the effectiveness of marketing activities through a reasonable system of notification, management and distribution of customer data. Bizfly CRM on Mobile includes the following basic features:

Sales support:
- The system automatically updates customer data from many different sales channels.
- Increase the speed of reaching and converting customers thanks to the accurate and flexible notification automation system
- Categorize customers according to automatic filters from which to understand customer portraits and journeys by behavior, needs, interest...
- Support integration with many other software such as KiotViet, Haravan, ...

Online customer care:
- Support to integrate Call center services to store call history to customers from sales staff.
- Coordinate customer care according to pre-built scenarios to save time and human resources for businesses.
- Easily check information and exchange history between sales and customers in order to optimize sales staff's performance.

Order management:
- Store, classify customer data automatically from many sources of website, fanpage, store...
- Support to integrate many sales management software to track bills of lading, delivery journey, serve the post-purchase customer care process.

Marketing Support:
- Integrated notification system sends Email automatically to customers.
- Track customer behavior from sales channels to centrally manage and classify customer data, serving future marketing campaigns.
- Support to set up a survey form to directly connect data to the CRM system
- Report the number of leads from different sources by specific and detailed days, months to optimize marketing campaigns of the business.

Notification system :
- Receive notifications when there are activity-related information from the system
- Categorize messages to increase interaction between software and users
- Tagging, tag names to be consistent and transparent in the process of internal information exchange, saving time and human resources for businesses.