U.S. Bank Trust & Investments

Access your accounts, get quotes and market news.

Total ratings

3.96 (Rating count: 107)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to navigate and understand
  • No hidden fees
  • Helpful customer service
  • Offers cash incentives for new accounts
Cons
  • App frequently crashes or freezes
  • Login issues with the app
  • Black or white screens making the app unusable
  • Poor customer service experiences
Most mentioned
  • App keeps closing or crashing
  • Black or white screen issues
  • Difficulty logging into accounts
  • Responsive customer service when functioning
See reviews for U.S. Bank Trust & Investments on Google Play Store
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User reviews

Recent rating average: 3.40
All time rating average: 3.96
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Rating filters

5 star
35% (7)
4 star
10% (2)
3 star
0%
2 star
5% (1)
1 star
50% (10)
Date Author Rating Comment
2024-06-26
Christell
Great place to bank at. Always a pleasant experience
2023-12-23
Domynick Naylor
Ok
2023-10-03
Bucky B
The barest minimum of an app. The thing is less than 4 MB. Looks like something a college kid whipped up for his computer science 101 final exam.
2023-01-21
Laura Martinez
Great app. Easyto use.
2022-12-02
Bonnie Bitz
Usbank open account 2548002
2022-04-20
Gregory C Garcia
I have slot of money on my phone some tried to embezzle by tapping my phone and switching my data ripping me off and stealing my identification card to get my money I had on my phone once again getting the community to help them like local gangs and so forth what ever it takes to get away from ripping me teaching me how to find money as well to get away from what their doing and I don't get nothing but stalked me and my family while these people look at some others harassing me while they barbaq
2022-01-03
Ryan Ridenour
Idenity theft ,tteason homeland seti r o
2021-12-20
Lisa Bredlow
The worst customer service ever. They took hundred's of dollars from our account. We had to wait 6 months and prove it wasnt our error.
2021-06-13
Juan Chavez
N/A
2021-05-26
Kelly Fontenot
Almost always on time
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