Mobile SinglePoint
Mobile SinglePoint provides access to time-critical services wherever you are.
Total ratings
2.94
(Rating count:
65)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
Cons
- Frequent login issues and failure to send one-time passwords (OTP)
- Constant crashes and error codes
- Unstable performance and overall poor user experience
- Problems after recent updates, including endless login loops and inability to open the app
- Difficulties with app functionality such as lack of check deposit feature
Most mentioned
- Login issues and OTP failures
- App crashes and malfunctions
- Recent updates causing additional problems
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User reviews
Recent rating average:
1.20
All time rating average:
2.94
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-18 |  | | It's awful. Doesn't work |
| 2024-11-18 |  | | So frustrating! UI is terrible! OTP works about 50% of the time. Whoever is leading the development effort should be fired, not demoted, fired. It's the next level of incompetence. Amazing that such a large company like US Bank has a product like this. |
| 2024-09-24 |  | | SinglePoint is absolutely the worst. It almost never works, and I have to spend too much time on the phone with tech support just trying to get signed in. I'm a former IT guy, so this isn't user error. The software is poorly designed, unreliable, and a complete disappointment. I expect better from one of the nation's largest banks. If you need to use SP, get the hardware security fob and save yourself the headache. |
| 2024-08-30 |  | | Won't let me log in. OTP didn't get sent to my email. |
| 2024-07-26 |  | | Fails to open often. |
| 2024-06-20 |  | | It's 2024 - allow us to deposit checks through the app. Kofax integration isn't hard. |
| 2024-06-12 |  | | This app is constantly crashing and throwing error codes. It frustrating when I rely on it to submit payroll for my employees and it is malfunctioning. |
| 2024-06-03 |  | | Always have trouble logging in |
| 2024-05-30 |  | | Worst system ever I never receive 1 time Password and spend hrs on the phone for help with no help |
| 2024-03-13 |  | | This app frequently suffers malfunctions |
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