Urbane Cafe
A fast, affordable restaurant serving delicious sandwiches and healthy salads.
Total ratings
4.93
(Rating count:
1,786)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good food with veggie and vegan options
- Friendly staff and great customer service
- Easy to use app for placing orders
- Rewards point system appreciated by users
Cons
- App crashes frequently and has glitches
- Issues with ordering and accepting payment information
- Problems with reward collection and functionality
- Location setting issues and inability to change order details
Most mentioned
- App frequently crashes and is difficult to use
- Great food and restaurant experience
- Customer service is generally positive
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User reviews
Recent rating average:
3.40
All time rating average:
4.93
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-09 |  | | Great food. Food always delivered fresh. |
| 2024-12-05 |  | | the staff at this location go above and beyond they made my very bad day turn into a pleasant one. |
| 2024-11-21 |  | | Good food. Veggie and vegan options. Friendly staff. Clean kitchen, dining room, and restrooms. |
| 2024-11-18 |  | | Great customer services and they have the best southwest sandwich 🥪 👌 |
| 2024-08-26 |  | | Super easy to use! Makes it so easy to order exactly what I want! Thanks! |
| 2024-07-29 |  | | glitch app crashes mid order. the email log on confirmation required on the site and thus app lags and keeps crashing. |
| 2024-05-29 |  | | Reward collection is a scam, I have over 1,730 points and it never allows me to select the supposed rewards available. It always glitches and flips away to "reward not present",yet it advertises it and acts like it is availble |
| 2024-05-16 |  | | Restaurant is great. App SUCKS! It doesn't work and I've been trying with their help desk to get the stupid thing to load. Their suggestions don't work, it just buffers, never loading. My other apps work just fine. |
| 2024-03-15 |  | | Uninstalled and reinstalled, still getting the same error where I cannot change order locations, add or clear the shopping cart, change pickup times - just not functional at all. |
| 2024-02-05 |  | | Lately this app has been giving me a lot of trouble when I try to order, telling me that I need to schedule the order in advance when I have it set for an ASAP pickup. I have to jump through hoops in order to get the order to work. It should just update the pickup time automatically when I'm trying to submit my order. |
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