UPS

Ship, Track, Find a Location or Get a Quote with UPS. Anytime. Anywhere.

UPS

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App stats

By: UPS

Users: 17,467,348

38.08K

Rating: 3.69

(115,143)

79 new ratings

Version: 10.9.1.0 (Last updated: 2024-11-15)

Creation date: 2010-04-02

Email: mo*****@ups.com

URLs: Website ,Privacy policy

Permissions

Contacts: read your contacts

Location: approximate location (network-based), precise location (GPS and network-based)

Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage

Storage: read the contents of your USB storage, modify or delete the contents of your USB storage

Camera: take pictures and videos

Wi-Fi connection information: view Wi-Fi connections

Other:

modify or delete the contents of your USB storage
receive data from Internet
view network connections
full network access
change your audio settings
run at startup
control vibration
prevent device from sleeping

Ranking

# 7,120 ▼ 5

Other rankings

#23 in Business (Free) ▲ 6 #13 in package keyword 60 ▲

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App summary

Analyze keywords

Connect with The UPS Store with Ease

Save time when shipping or dropping off packages at The UPS Store.

Access a personalized QR code that helps easily ship to contacts in your UPS address book, receive digital receipts, and track outbound packages.

It’s never been easier to ship and track your packages on-the-go. With the UPS app, you can get updates on your home screen, create shipping labels in a snap and track deliveries, wherever and whenever.

The app’s modern, clean and responsive user experience offers game-changing functionality and gives you peace of mind with an unrivaled view into your package’s status.

International Shipping Made Easy

Let us make international shipping easier for you with the UPS app.
We’ve taken out unnecessary complications and offer clear guidance to help you ship quickly and avoid potential hold-ups.

UPS is the only carrier that offers multiple types of proactive guidance so you can ship with confidence. Track your inbound and outbound international shipments on-the-go, bringing you and your customers peace of mind.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app provides tracking updates from label creation to delivery.
Notifications have improved in functionality for tracking status.
The app automatically adds packages and provides tracking when a label is created with the user's name/address.

Cons

Users often experience login issues, including incorrect credentials and frequent logouts.
The new layout is considered confusing, with large fonts and impractical navigation.
Notifications do not work as intended, with users receiving unwanted email alerts despite preferences being set.
Many users report that the app is slow to load and frequently has server issues.
Basic functionalities like changing delivery instructions or viewing delivery statuses are unreliable or missing.

Most mentioned

User login and authentication problems.
Confusing app layout and navigation.
Issues with receiving notifications.
Reliability of tracking and managing packages.
Poor customer support and app performance.

User reviews

This app has gotten better. It now tells the status of the delivery from label creation all the way to the package being delivered. The widget works now. Notifications have not worked at all. I didn't get a single notification from the app even though the app and widget updated the delivery status regularly. Much improved though.

Nylon Abner, 2024-11-21

After the update the layout is very hard on the eye and impractical with too large fonts. Suddenly only one package is visible without scrolling. Even worse is the fact that I'm getting email notifications now even though I selected texting. There is no way to stop those email either since they are NOT selected for communication. Ugh

Kat, 2024-11-19

This updated app absolutely sucks. You try to log in and it says credentials are incorrect (when you use a password manager and they aren't and if you go online then the password is accepted). You try to change your password and then it says it's having technology difficulties! It'll even say incorrect password when you are able to login and get to the add/update address screen... Even though you aren't inputting a password because, you know, you're already logged in. I want the old app back.