Ulendo 360
Order meal and groceries online. Food delivery in Lusaka, Zambia
Total ratings
2.60
(Rating count:
344)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Fast delivery times
- Affordable pricing
- User-friendly interface
- Variety of restaurant options
- Good customer service
Cons
- Service outages and app issues
- Inconsistent communication from drivers
- Long wait times for certain deliveries
- Cancellation of orders without clear communication
- Limited options for tourists
Most mentioned
- Fast and reliable service
- Affordable meal options
- User-friendly app experience
- Inconsistent delivery experiences
- Frequent issues with order statuses
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User reviews
Recent rating average:
3.80
All time rating average:
2.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-08-03 |  | | For the past 3 weeks, the system has been down. "Service is not available at the moment. Please try again later." The app is updated, I have perfectly good network but nothing seems to fix it. The numbers listed for customer care aren't reachable, so how do I get help for this problem? |
| 2022-12-19 |  | | Worst food delivery app ever. Made me wait an hour and a half before emailing me saying it was on the way. Ten minutes later I check the app to see the ETA and it tells me the order was cancelled even though it just said it was on the way ten minutes earlier. Plus the app barely gives any info on ETA or driver status. I wouldn't waste my time if I were you. |
| 2022-05-04 |  | | Love love love the Ulendo eats app ! Talk about fast and affordable.... their it. Had a budget yet managed to buy a whole meal. i thought I would struggle with an uber service that would cater to my needs then my friend reccomended it thanks and Iv never used anything else since. Am a frequent user and its soo convenient and easy to use. Ulendo is fast and they never disappoint, dependendable I call them. Thank you Ulendo eats for being my go to uber!!! ♥️♥️🥰♥️♥️♥ |
| 2022-04-20 |  | | Ulendo Eats is the best app ever. The catalogue is vast and wide. as well as afford, and tasty. Why go stand in a chi line? when you can upgrade your levels and use Ulendoeat to purchase food Anytime! Anywhere! And have it delivered at your doorstep |
| 2022-03-07 |  | | The food was warm and the agent was kind and good.gone are the days i use to worry about so many inconviences of my daily routine.then i was in the dirhema of unplanned power cut and so forth however ulendo fixed all my worries within a snap of my finger!!! Food is on the door step. Thank you ulendo keep on with the gygantic steps of being the best of them all. The thing i enjoy the most is to see how my food moves from the restaurant all the way to my gate, its so fun and fascinating |
| 2022-02-08 |  | | Service delivery is the poorest compared to Afridelivery and tigmoo, simple Deliveries within 2-1km taking 2 to 4 hours. The only reason I still have this app is because roast cafe isn't on the other two. Please improve there's always miscommunication between the restaurant & drivers. Make the app efficient enough for restaurants to edit their menu regularly if something is no longer available. |
| 2021-12-09 |  | | It's a very good and fast working app. Everything works perfectly well. Delivery time is always less than an hour, how nice! The variety in restaurants and multi cuisine offerings is Wonderful! Easy to use and can give options of sides and bastings I need. I recommend this app to all my friends and even business partners |
| 2021-12-09 |  | | I have been a user of ULENDO Eats for a while now.. I have had the best experience and I'm a very happy and satisfied customer. Most times I get home very tired and especially too tired to cook. I just place an order from any one of my favorite restaurants and the food gets to my door very quickly and hot. You guys are making my life easier ❤️❤️❤️❤️💯 |
| 2021-12-08 |  | | Ulendo eats App has really nice restaurants.. My favorites are all Nandos stores, Gourmet, Nshima plus and Chi Chicken... You should also put hungry lion's menu on your App. I'm sure it will be added to the list of my favorite eating places. Otherwise I've always enjoyed your delivery service.. |
| 2021-12-07 |  | | Ba ulendo eats, so far so good. The app is very nice and easy to use. I love the restaurant variety and appreciate that you give us an option to also buy fr restaurants whose menus are not listed with you. That is very convenient and thoughtful. My experience has been very good otherwise 🤗 |
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