About APP:
New New Bank Service Features
1. Online account opening all year round:
24 hours a day, all year round, free of going out, free of cabinets, prepare your mobile phone, dual ID, natural person certificate and other information, and you can complete the online account opening application in 5 minutes.
2. Digital financial accounting services:
Simple, convenient, fast, and safe, a brand-new digital financial service experience, balance inquiry, transaction details, and fast transfers can be done with your mobile phone in one hand, and convenient accounting services can be satisfied anytime, anywhere.
3. Online financial management services:
Taiwan foreign currency fixed deposit exclusive minimum deposit, petty bourgeoisie has no burden to save money and can develop a habit, absolutely will not extinguish your desire to save your dream fund; buy foreign currency online, check the exchange rate, place orders immediately, and make transactions more immediate, and return There are discount exchange rates for online purchases of popular currencies, and the discounts are fast and you can kill two birds with one stone.
4. New New Bank exclusive services and discounts:
For New New Bank customers, we provide exclusive customer services and provide users with limited account service discounts from time to time.

Some functions of the "New New Bank" APP require the permission of your mobile device to execute the application. You have to choose whether to provide the following permissions. If you refuse to provide the permissions necessary for the application, you will not be able to perform related functions. The following is the permission usage description:
1. Phone: used to call the bank's customer service number.
2. Camera/photo album/multimedia file: used for taking pictures and uploading related attachments for online business application.
3. Wi-Fi connection/mobile data: New New Bank APP must be used in the network connection environment.
4. Password/biometric identification: used to confirm user identity, perform login and various transaction authorizations.
5. Device ID/Notification: It is used for mobile device binding service. The user decides to enable or disable the function. If the binding is not completed, all or part of the function cannot be used.
6. Location: Used to locate the user's location information, and provide users to search for the bank's ATM service locations and distance calculations.

When you use the New New Bank APP, the following personal information may be collected, processed and used:
1. Basic information: This may include name, date of birth, ID card number, passport information, driver's license, health insurance card or second ID number, marital status, family status, education, occupation, contact information, account opening purpose, natural person Certificates, financial payment tool verification data, mobile bank login data... etc.
2. Financial information: This may include the income information, accounting information, credit information, investment information, insurance information, financial card issuance information provided by you, and the bank’s financial consortium’s joint credit reference center and Taiwan Clearing Exchange Information found by institutions, joint credit card centers...etc.
Remind you:
1. The New New Bank APP is compatible with Android 7.0.0 (inclusive) and above operating system versions (some phones may not be able to provide some services due to operating system version compatibility issues), please update to the latest version of the operating system to provide you with complete convenience Service.
2. To protect the security of your account, it is recommended that you install security protection software and do not use devices with unknown sources or suspected to be cracked to log in to your account.
3. During the Spring Festival, you can still open an account online. The account can be used after receiving the approved message. The financial card and password letter will be sent out after the Spring Festival holiday.

Want to learn more about New New Bank?
Please see New New Bank official website

24-hour customer service hotline (02)2545-1788

New New Bank

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