Uber Lite
All the power of Uber, in an app that consumes less data.
Total ratings
4.21
(Rating count:
448,192)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Convenient and safe overall experience.
- Professional and friendly drivers.
Cons
- App is slow and glitchy, particularly with map functionality.
- Issues with payment options and fare discrepancies.
- Frustrating user interface with frequent refreshing.
- Poor customer support and communication from drivers.
- Complicated booking process with unnecessary security checks.
Most mentioned
- Map functionality issues, including refreshing and inability to zoom or select locations.
- Slow performance of the app.
- Problems with payment processing and fare changes after booking.
- Lack of proper customer support.
- Driver behavior and demand for extra payments.
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User reviews
Recent rating average:
1.20
All time rating average:
4.21
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-15 |  | | The app is showing me and the driver different amount of the same trip. |
| 2024-11-25 |  | | Even after adding and re-adding the payment address, when I try book a trip, the payment options show unavailable!?!! Is there something I 'm missing? |
| 2024-11-23 |  | | The driver waited for 10 mins in the wrong spot , the call was disabled and was charged with charges deliberately. The driver never responded. Worst condition |
| 2024-11-22 |  | | Worst experience after the map gets refreshed we cannot track the driver anymore. Too much gliched out map . Pls fix this issue asap |
| 2024-11-17 |  | | When I am booking for another person in switch user in uber lite, it's asking country code but there is no option to select India, if I scroll up or down country code list box page is started to refresh. We already registered from India only, so give default as +91, if want we will change |
| 2024-11-16 |  | | The app was good before, don't understand why it is giving problems now, map doesn't work properly, to save a location you either have to find the name of exact place in their list or manually choose the location from the world map. When entering the pickup and drop location you cant zoom in or out easily. Please fix this |
| 2024-11-10 |  | | What a frustrating new app update. Map zooming is not smooth, hence manual destination selection gets difficult. More than that if map is moved downside it's gets refresh the page due to slide down. I don't know why Uber introduced Slide down Refresh feature. Need to fill information everytime. |
| 2024-11-08 |  | | Pathetic customer support.... I can't take shuttle as I don't have UPI payment method. But I can't add UPI as UPI is for frequent traveler. So in order to travel need UPI, but to add UPI need to travel. How ??? |
| 2024-11-01 |  | | The drivers in Kenya after you book and get the amount to pay they're demanding extra money and if you don't pay they refusing to go so we're fearing to book through this app now i was added more money above the app fees twice reported but uber has refused to help even after reporting so we opting to use either bolt or public transport it's saddening to see uber drivers turning to con robbing |
| 2024-10-30 |  | | Slowest app in the world. Whenever I am in need, it just does not work. And I have to struggle with the local taxi or things like that. |
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