Twilio Frontline

Connect Customers and Workers

Twilio Frontline - Seamless Customer Connections

"Twilio Frontline" is an Android app that enhances digital relationships between customers and sales teams. It provides a personal inbox for workers to manage contact lists with CRM integration, handle incoming messaging requests, and maintain conversations across various platforms like SMS, WhatsApp, and Voice, ensuring seamless communication regardless of customer preference.
Download
Install from Google Play Store

App stats

Users: 13,801
44
Rating: 3.60
(27)
Version: 1.12.0 (Last updated: 2024-07-11)
Creation date: 2021-05-11
Permissions
Photos/Media/Files: read the contents of your USB storage, modify or delete the contents of your USB storage
Storage: read the contents of your USB storage, modify or delete the contents of your USB storage
Microphone: record audio
Wi-Fi connection information: view Wi-Fi connections
Other:
  • receive data from Internet
  • view network connections
  • pair with Bluetooth devices
  • disable your screen lock
  • full network access
  • change your audio settings
  • prevent device from sleeping
  • Google Play license check

Ranking

# 439,372 ▼ 30

Other platforms

Twilio VoIP Softphone for enterprises (v0.5.0)
3.67 (3) 565
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App summary

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Twilio Frontline powers seamless digital relationships between customers and sales teams. With a dedicated personal inbox, workers are able to manage contact lists via CRM integration, field incoming message requests, and continue a conversation with customers, regardless of how they choose to communicate – over SMS, WhatsApp, or Voice.

User reviews

Slow. Freezes when I type a text message and I don't get notifications. Plus if someone replies to my text I don't get the messages until long after they send them.
by Sandra Pratl, 2023-07-12
Loaded it but after 2 days the Twilio icon disapeared
by Steven Wulin, 2022-11-25
Well built app. Getting the frontline backend up and running takes some time, but tutorials and examples are clear
by Louis-Philippe Tremblay, 2022-06-08
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