Linkt
Manage your Linkt account
Total ratings
4.50
(Rating count:
4,007)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Easy to use and navigate.
- Helpful customer service when reachable.
- Provides useful information within the app.
Cons
- Constant app crashes and login issues.
- Frequent additional fees and charges.
- Slow performance and loading times.
- Difficulty in accessing customer support.
- Issues with account management and unexpected charges.
Most mentioned
- App has frequent crashes and login problems.
- Customer service is often difficult to reach.
- Users experience unexpected fees and account issues.
- Slow app performance is a common complaint.
- App updates do not always resolve existing problems.
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User reviews
Recent rating average:
1.80
All time rating average:
4.50
Upgrade to see all 26 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-04 |  | | A big rip-off this company. Bad experience with the customer service and always changing too much. Zero stars. I wish I don't need to use the tunnel. |
| 2024-12-03 |  | | Car drops out of the app constantly, and you have to argue the no payment fees and charges. Then they charge you additional fees to top up with a visa debit card, literally your own money. Just a privately rigged system of fees and charges to use an app that constantly drops your vehicles to charge you more fees and charges. Absolute robbery, if other businesses operated this way, they would be closed and without work/customers. |
| 2024-11-29 |  | | They fixed the login issue with a new release after complaining for a week. Looks like user testing was overlooked. Generally: Why does it take forever to load when you are outside the petrol station looking to just get your bonus 4 cent Shell discount? Do we really need all the same trip, vehicle and statement data to be downloaded each and every time? Download it when I get to that screen, not before. A design issue. |
| 2024-11-28 |  | | They basically ignore your minimum account balance and just top up when they want to. |
| 2024-11-24 |  | | Easy to use and navigate. No issues experienced using a Samsung S22. |
| 2024-11-23 |  | | App constantly asks for feedback but won't let me filter my transactions by tag serial number. |
| 2024-11-21 |  | | Latest version of the app - updated on November 19th - claims to have fixed a login problem affecting some users. I was prompted to upgrade by the app - it said that the new version would fix the login problem. Guess what? Can't log in. Still. Latest version still doesn't allow you to log in. I know that the password works, because I can log in on your website, so it is obviously the app that is so broken. Still. Useless. |
| 2024-11-18 |  | | Straight up theifs. Had an account set up but all of a sudden all my details are missing and now I'm being charged extra on a bunch of tolls because of a an issue on linkt end. Feels like this has been done on purpose so your company can profit more from each toll, I wonder how many people have had the same issue done to them. I feel this is done on purpose I have all the documents supporting my clams. |
| 2024-11-17 |  | | So very helpful and exceptionally patient , so happy to speak to a person ,and is abl to help[,thank you very much. |
| 2024-11-09 |  | | Useless staff on live chat, might as well be talking to monkeys. It shouldn't be hard to get a refund when you have to take a toll due to a road closure. The should be a transaction submission feature around this |
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